
Hi Richard,
It was great to finally meet up with you at the Employee Benefits Exhibition yesterday and put a face to the name.
As I mentioned, I just wanted to let you know that we are very impressed with the level of service we've received from the guys in your office in respect of enrolments to the scheme.
In particular, we have had several late requests from employees who missed the Open Enrolment window in May and your team has responded superbly in accepting these applications and turning round the paperwork to let the employees get their bicycle. This level of customer service is not as common in the other benefits providers with whom we deal as we would all wish and we really appreciate it.
I'd be grateful if you would please pass on our thanks to your team.
Best wishes,
Richard
Richard Williamson
Head of HR Policy
Forestry Commission
Silvan House
231 Corstorphine Road
Edinburgh
EH12 7AT
tel : 0131-314-6415
Richard Williamson, Head of HR Policy, Forestry Commission
Welcome to Cyclescheme, the UK’s number one provider of tax free bikes for work through independent bike shops. We pride ourselves in giving you the best service available with the minimum of administration. Our scheme is run in strict accordance to the government’s green travel plan and conforms to the requirements of the HMRC, OFT and DfT. We also provide hire agreements for employees and a free secure website for voucher processing. This extranet site is password protected and enables you to manage employees’ applications with the click of a mouse.
We look forward to being of service. Please note that the scheme is
available to UK tax payers who pay PAYE. Self-employed workers cannot take part
in the scheme