Choosing my Package

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  • Do I need to get a bike with my Certificate?

    Do I need to get a bike with my Certificate?

    No. Cyclescheme allows you to be flexible and get the equipment that suits as your needs.  As such your Package can be built in 3 different ways:

    • Cyclescheme Package - This will include a shiny new bike and some accessories (e.g. Lights, Lock, Helmet etc.)
    • Bike Package - The Certificate is  not used to get any accessories, but is for a bike only (it is worth noting that 80% of participants that only get a bike are back in-store within 6 weeks to purchase some accessories with their own funds)
    • Accessory Package - A bike is not included in the package (because the participant already has a bike), and new acessories are required to make cycling to work easier (e.g. new waterproof/reflective clothing, Lights, Helmet)
  • I already own a bike; can I obtain just accessories through Cyclescheme?

    I already own a bike; can I obtain just accessories through Cyclescheme?

    Yes. Your Cyclescheme application can include accessories without the need to include a bike in your request.  

    You will then be able to enter the exact equipment/accessories you wish to get through the scheme.

  • I already have a Hire Agreement in place; can I get another Certificate for accessories only?

    I already have a Hire Agreement in place; can I get another Certificate for accessories only?

    Unfortunately if you are partway through your initial hire period, you are unable to place another Certificate request until the current one has ended.  If you are in an ‘Extended Use Agreement’ with Cyclescheme (as part of the End of Hire Process), you are able to request another Certificate.

  • What accessories are allowed?

    What accessories are allowed?

    Allowable accessories include:

    • Cycle helmets
    • Bells
    • Lights, including dynamo packs
    • Mirrors and mudguards to ensure riders visibility is not impaired
    • Cycle clips and dress guards
    • Panniers, luggage carriers and straps to allow luggage to be safely carried
    • Child safety seats
    • Locks and chains to ensure cycle can be safely secured
    • Pumps, puncture repair kits, cycle tool kits and tyre sealant to allow for minor repairs
    • Reflective clothing along with white front reflectors and spoke reflectors

    This list is by no means exhaustive, so if you do have questions about what accessories you can obtain our Contact Centre will be happy to help.  Bicycle components such as frames etc. are not permitted.

  • Can I add my own funds towards the value of my package?

    Can I add my own funds towards the value of my package?

    The maximum Certificate value available via the scheme for the vast majority of participants is £1,000 inc. VAT (unless your employer has their own Consumer Credit Authorisation).
     
    As a general rule, if the total value of the equipment you require for your cycle commute is in excess of your Employer’s maximum limit, you may be able to add your own funds to the Certificate value. 
     
    However, as there are a handful of employers that don't allow this practice it is advisable to check with your employer, or our Contact Centre.
     
    If you choose to add your own funds, you need to remember that you will not make a saving on anything over the maximum Certificate value available via your Employer’s scheme and all Equipment will remain the property of your Employer during the Hire Agreement.
  • Can't find what you are looking for?

    Can't find what you are looking for?

    If you are unable to find the answer to your question, please get in touch with us using the contact details which can be found here.

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