Dales Cycles Ltd (Glasgow)
150 Dobbies Loan, Glasgow, G4 0JE
About Dales Cycles Ltd (Glasgow)
Since 1912, Dales Cycles has been part of cycling in Glasgow & the west of Scotland. Growing from a small shop front to our current 6000 square ft showroom in the city centre, we have lived alongside cycling as it has moved through it's various up's and down's, fad's & phases. But we're still here, and with the same family at the helm since the 1950's.
As well as offering everything a great bike shop should at our stores in Glasgow & East Kilbride, we have our state of the art website, where all enquiries are dealt with in a bespoke office within our warehouse near the Glasgow store, where we are fully focused on great customer service.
Store Features
- Customer car park
- Bike servicing
- Trained bike mechanics
- Click and collect
- Home delivery
- Electric Bikes
- Accepts iGo
Opening Times
- Mon: 10:00 am - 5:00 pm
- Tue: 10:00 am - 5:00 pm
- Wed: 10:00 am - 5:00 pm
- Thu: 10:00 am - 5:00 pm
- Fri: 10:00 am - 5:00 pm
- Sat: 10:00 am - 5:00 pm
- Sun: 10:00 am - 5:00 pm
Gallery
Store Ratings
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Average rating
4.8 out of 5
- Store Knowledge
- Product Knowledge
- Product Range
- Customer Service
- Female Friendly
Reviews
All reviews are based on verified purchases.
(Show all)
Excellent experience
Jul 2, 2023
Flag as inappropriateExcellent service and advice. Thank you.
Jun 23, 2023
Flag as inappropriateOverall a good experience, supportive staff
Oct 12, 2022
Flag as inappropriateGreat service, would not go anywhere else.
Aug 2, 2021
Flag as inappropriateApproachable, knowledgeable folks. I will happily recommend.
Nov 5, 2020
Flag as inappropriateUse dales a lot great shop
Jun 11, 2020
Flag as inappropriateSimon and Chris were really helpful and were ready to answer any questions, quite swiftly that too
May 29, 2020
Flag as inappropriateAmazing service - no one comes close to Dales.
Feb 28, 2020
Flag as inappropriatefantastic , would recommend any1 else to do same.
Oct 19, 2019
Flag as inappropriateAs good as it gets!
Aug 7, 2019
Flag as inappropriateSuper Staff
May 16, 2019
Flag as inappropriateSuperb shop. Can’t recomend highly enough!
Jun 20, 2018
Flag as inappropriateEverything was great and got the bike I needed to get me started and all staff was so helpful every time go in the shop very happy thanks
Jun 10, 2018
Flag as inappropriateId recommend Dale's and use them again
May 25, 2018
Flag as inappropriateexcellent service ,no complaints at all .First class
Apr 27, 2018
Flag as inappropriateGreat service from shop pity cert too soo long
Mar 23, 2018
Flag as inappropriatethats my 3rd bike from dales cycles staff are very welcoming and knowledgeable will go back again and would highly recomend dales cycles
Oct 24, 2017
Flag as inappropriateExcellent, helpful and informative staff. Was very happy with the whole experience.
Sep 21, 2017
Flag as inappropriategreat all round experience
Aug 30, 2017
Flag as inappropriateStaff in the store where excellent and provided great advice on the best bike for my needs.
Jul 28, 2017
Flag as inappropriateOn the two occasions I visited Dales, staff were attentive, knowledgable and not pushy in the least to get me to buy a bike. Thumbs up.
Jul 27, 2017
Flag as inappropriateI had to return the bike the following day after collection as one of the gear cables was damaged. However it was fixed with no fuss .
Jul 27, 2017
Flag as inappropriateService and staff knowledge was second to none. Staff were really helpful, so much so that my wife has joined the scheme.
Jul 27, 2017
Flag as inappropriateThe staff in Dales were so friendly, helpful and knowledgeable. Their advice was helpful in assisting me to choose the correct bike.
Jul 27, 2017
Flag as inappropriateGreat shop knowledgeable people, understood exactly what I was looking for in a bike and with my entire package
Jul 4, 2017
Flag as inappropriateThere was plenty of bikes to choose from online in my price range. But in the store they where all sold out and i had to pay money toward it
Jul 3, 2017
Flag as inappropriateI know there are female brand specialists but unfortunately I wasn't given much information on them or offered the opportunity to meet.
Jun 19, 2017
Flag as inappropriateFantastic service from Kieran in Dales Glasgow from start to finish.
May 23, 2017
Flag as inappropriateQuality advice for all levels of cyclists
Feb 15, 2017
Flag as inappropriateVery helpful and knowledgeable. Could not fault the service
Feb 7, 2017
Flag as inappropriateVery helpful staff who talked me through everything i needed to know about my bike and accessories
Jan 25, 2017
Flag as inappropriateAll very smooth and efficient. Excellent shop floor service that made me want to buy from them rather than others I had been to.
Dec 1, 2016
Flag as inappropriateWent to a few retailers but settled on Dales as they were the most courteous and professional
Nov 8, 2016
Flag as inappropriateThe guys are very help full. Pleasure to deal with
Sep 19, 2016
Flag as inappropriategreat service on the first visit to pick a bike and again great service on the return to collect the bike
Sep 2, 2016
Flag as inappropriateStaff were friendly and knowledgeable. They answered all my questions.
Aug 8, 2016
Flag as inappropriateBike was not fitted and badly set up- brakes were loose and gears were not properly set.
Jul 17, 2016
Flag as inappropriateExcellent service from excellent staff.
Jun 30, 2016
Flag as inappropriateI have always had excellent service from Dales over many years. This transaction was no exception.
Jun 2, 2016
Flag as inappropriateFantastic customer service, brilliant, knowledgable staff. Really helped me chose the correct bike with the greatly received advice. 5*
Apr 28, 2016
Flag as inappropriateExcellent, easy to use service
Apr 22, 2016
Flag as inappropriategreat job, really helpful. helped me load bike onto car etc useful pre-departure checklist
Apr 20, 2016
Flag as inappropriateWould have given 5 stars if there was a female woker. Guys were all pleasant but atmosphere in shop was noticeably male.
Apr 18, 2016
Flag as inappropriateStaff had plenty of time for questions and trials. And again on picking cycle up talked me through everything I needed to know
Apr 7, 2016
Flag as inappropriateSuperb customer service skills! They even fitted my accessories without being asked. Will definitely be back.
Apr 2, 2016
Flag as inappropriatemy sales person (simon) was very knowledgable and a great help to myself. the service i recieved was first class
Mar 31, 2016
Flag as inappropriateDales staff were very knowledgeable and helpful and made sure my bike was ready for when I wanted it, which was on a very short timescale.
Jan 5, 2016
Flag as inappropriateMy only concern about my bike was that it required to have a brake cable adjuster fitted, unexpected for something brand new
Nov 13, 2015
Flag as inappropriateGreat service at Dales Cycles. Would highly recommend.
Oct 6, 2015
Flag as inappropriateVery helpful staff
Aug 11, 2015
Flag as inappropriateI was very impressed by the friendly and helpful staff at dales and would highly recommend them.
Jul 24, 2015
Flag as inappropriateThe whole process was first class.
Jul 20, 2015
Flag as inappropriateThe only bike shop I would ever goto fantastic service
Jul 9, 2015
Flag as inappropriateVery helpful staff and helped me finally choose what brand to opt for by advising spec etc. Would defo recommend to others
Jul 7, 2015
Flag as inappropriateThis whole experience of obtaining a bike was surprisingly easy, quick and painless ! The staff member at Dales cycles of Glasgow was A1 .
Jul 1, 2015
Flag as inappropriateExcellent service. Very knowledgeable and accommodating. Feel reassured that I can expect good after-sales service also.
Jun 17, 2015
Flag as inappropriateGreat service and knowledgable staff
Jun 10, 2015
Flag as inappropriateTop bike shop, great staff. Friendly, knowledgeable and patient!!!!
Jun 1, 2015
Flag as inappropriateI had to ask if they did cyclesheme - it was not mentioned or offered by staff.
May 22, 2015
Flag as inappropriateoverall very happy with the whole experience from start to finish
May 20, 2015
Flag as inappropriateLove Dales. Excellent bike shop. Excellent staff.
May 19, 2015
Flag as inappropriateGreat service and helpful staff. So good that I went back in the next day and bought a bike for my wife.
May 19, 2015
Flag as inappropriateQuick and efficient. Good service.
May 19, 2015
Flag as inappropriateFantastic service at Dales! The guys really are experts, taking time to explain things to you in a really friendly manner. Highly recommend!
May 18, 2015
Flag as inappropriateVery helpful @ whole process was seamless.
May 14, 2015
Flag as inappropriateReally helpful staff
May 12, 2015
Flag as inappropriateReally knowledgeable staff, they took a lot of time talking me through my options and making sure i got the bike that suited me.
May 12, 2015
Flag as inappropriateIntroduced via a friend and colleague, overall very impressed by Dales. Good range of bikes, got the deal & bike I was after after.
May 8, 2015
Flag as inappropriateStaff were friendly, helpful and efficient
May 6, 2015
Flag as inappropriateTop bananas!
Apr 30, 2015
Flag as inappropriatebasic brief when picked bike up, and no fitting service, nice enough staff though
Apr 25, 2015
Flag as inappropriateFriendly staff and happy to take customer through options and test bikes-great range. Graeme assisted me with the whole process efficiently.
Apr 21, 2015
Flag as inappropriateVery Happy, got my new bike a week earlier than expected, shown how to use gears and assured no question is stupid!!
Apr 14, 2015
Flag as inappropriateNo problems good service all around!
Apr 9, 2015
Flag as inappropriatethe salesman I dealt with was courteous and helpful .
Apr 2, 2015
Flag as inappropriateFemale friendly, but no female staff, funnily enough! I thought the service was excellent.
Mar 23, 2015
Flag as inappropriateGraeham and Simon were very helpful in assisting me choosing the bike and accessories i got. good guys
Oct 20, 2014
Flag as inappropriateChoosing a bike from Dales was a stress-free and pleasant experience because the staff are so well-informed, helpful and friendly.
Oct 17, 2014
Flag as inappropriateAppointment was made to pick up the bike however it wasn't ready. It would have been nice to have been given a phone call to advise.
Oct 6, 2014
Flag as inappropriateGot a great service from start to finish and would definitely recommend Dayles, first class service
Sep 23, 2014
Flag as inappropriateThe guys at Dales know their stuff when it comes to bikes. Got some great friendly advice whilst deciding on the bike I wanted.
Sep 20, 2014
Flag as inappropriateexcellent discussion re bikes, great staff member
Sep 3, 2014
Flag as inappropriatethey made my whole experience easy, stress-free and i would recommend them to friends.
Aug 28, 2014
Flag as inappropriateWithin 3 days from receiving my certificate, the bike was ready to be collected. Dales staff fitted my mudguards, , bottle cage and pump.
Aug 27, 2014
Flag as inappropriateWhat I thought was particularly excellent about Dales was that they set up my bike with all the accessories ready for my collection.
Aug 12, 2014
Flag as inappropriateStaff had good technical knowledge but were not very positive about Cycle to work as they don't make as much money from it.
Aug 11, 2014
Flag as inappropriateShe staff are very helpful
Aug 9, 2014
Flag as inappropriateFantastic service and really knowledgable staff! Johnathon gave great advice and helped sort my new bike. Can't recommend highly enough.
Aug 6, 2014
Flag as inappropriate(Show all)
Dales Cycles Ltd (Glasgow)
150 Dobbies Loan, Glasgow, G4 0JE