
Electric Rider (Online Retailer)
Bell Retail Ltd, 160 City Road, London, EC1V 2NX
About Electric Rider (Online Retailer)
We are together facilitating a transition to a sustainable future. For every purchase you make, we plant a tree. Our "bike for bike" campaign in partnership with World Bicycle Relief donates a bike to a family in need on selected purchases.
- All purchases over £500 receive free delivery
- On selected eBikes you will receive FREE at home setup! For any warranty work or servicing we can send an engineer to your home.
Online process:
Email us to confirm that we have your desired bike and/or equipment in stock.
Provide us with your Cyclescheme certificate details, confirming the bike and/or equipment you wish to purchase.
We will process your order and dispatch your package to your specified address.
Do not hesitate to call us at any time for queries.
PLEASE SEE OUR TRUSTPILOT REVIEWS HERE:
https://uk.trustpilot.com/review/electricrider.co.uk
Store Features
- Bike servicing
- Sale bikes included
- Home delivery
- Electric Bikes
Opening Times
- Mon: 9:00 am - 5:00 pm
- Tue: 9:00 am - 5:00 pm
- Wed: 9:00 am - 5:00 pm
- Thu: 9:00 am - 5:00 pm
- Fri: 9:00 am - 5:00 pm
- Sat: 9:00 am - 5:00 pm
- Sun: 9:00 am - 5:00 pm
Gallery
Store Ratings
-
Average rating
4.7 out of 5
- Store Knowledge
- Product Knowledge
- Product Range
- Customer Service
Reviews
All reviews are based on verified purchases.
(Show all)
Currently unable to access site correctly as I get a Browser Compatibility Notice. I have reported but not yet resolved
Feb 19, 2022
Flag as inappropriateBrilliant company very helpful
Dec 11, 2021
Flag as inappropriateHappy to get the order and the voucher, then blame brexit and COVID 19 for the lack of bikes in stock and delivery times.
Aug 11, 2021
Flag as inappropriateUnfortunately Electric Rider sent the wrong bike. I am currently waiting for the correct bike to arrive.
Aug 6, 2021
Flag as inappropriateBetter communication about delays to order and providing details of delivery would have helped
Jun 24, 2021
Flag as inappropriateI still have not got the bike and they don’t communicate proply
May 6, 2021
Flag as inappropriateSuper helpful customer service!
Feb 22, 2021
Flag as inappropriateMy experience with electric rider was extremely poor. They messed up repeatedly without apology.Communication was rude and patronising.
Aug 17, 2020
This feedback has been moderated by Cyclescheme.(Show all)
Electric Rider (Online Retailer)
Bell Retail Ltd, 160 City Road, London, EC1V 2NX