Pauls Cycles (Dereham)
Unit A 13 Yaxham Road,, Dereham, NR19 1HB
About Pauls Cycles (Dereham)
Pauls Cycles has been trading since 1983, supplying a comprehensive range of cycles from the very smallest to start riding on to team edition downhill bikes as used in world cup racing!
Offering no-nonsense advice, our experienced advisors are available via telephone and email Monday to Saturday to help you find the right bike for you.
We stock a large range of road, mountain, hybrid and electric bikes from leading brands, in a wide range of sizes as well as women’s specific frame design.
If you are local to our Norfolk Showroom, we also offer repair and servicing in our workshop of highly trained bike mechanics.
****Online process:
For full details on our Online Cycle to Work Scheme processing - Please visit https://www.paulscycles.co.uk/pages/schemes/
Should you need help completing your order, please get in touch with our team.
Store Features
- Customer car park
- Trained bike mechanics
- Bike servicing
- Sale bikes included
- Click and collect
- Home delivery
- Electric Bikes
Opening Times
- Mon: 9:00 am - 5:00 pm
- Tue: 9:00 am - 5:00 pm
- Wed: 9:00 am - 5:00 pm
- Thu: 9:00 am - 5:00 pm
- Fri: 9:00 am - 5:00 pm
- Sat: 9:00 am - 5:00 pm
- Sun: Closed
Gallery
Store Ratings
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Average rating
4.7 out of 5
- Store Knowledge
- Product Knowledge
- Product Range
- Customer Service
- Female Friendly
Reviews
All reviews are based on verified purchases.
(Show all)
Great service from Adam….
Dec 13, 2022
Flag as inappropriatePleasant to deal with although the policy of reserving the bike for a max 14 days meant wondering if the voucher would be created in time.
Sep 1, 2022
Flag as inappropriateAll done online and very simple - excellent
May 24, 2021
Flag as inappropriateReally good service. Would use again
Feb 25, 2021
Flag as inappropriateIncredibly impressed with Pauls Cycles from the first call sourcing the bike to the rapid delivery. Could not be more pleased. Thank you.
Feb 4, 2021
Flag as inappropriateHaving sought and purchased the bike online using the information available, I can't really answer the questions fairly
Dec 7, 2020
Flag as inappropriateGreat shop great products and happy to help with anything
Nov 24, 2020
Flag as inappropriateMost of the experience was really good, however there was an issue in relation to the Shimano pedals not being delivered in original order
Oct 15, 2020
Flag as inappropriateVery good and really helpful
Aug 19, 2020
Flag as inappropriatePauls Cycles were absolutely brilliant, the service was quick and received delivery at 7am the following morning of despatch.
Jun 30, 2020
Flag as inappropriatewhen i rang cyclescheme themselves they were useless. Pauls cycles were helpful though
Mar 5, 2020
Flag as inappropriatePaul’s cycle’s were A1, made everything quick and easy. Thanks
Jul 27, 2019
Flag as inappropriateGood
Jul 17, 2019
Flag as inappropriateFantastic and easy service from start to finish
Jul 5, 2019
Flag as inappropriateVery helpful and friendly staff. An absolute pleasure to deal with.
Jun 3, 2019
Flag as inappropriateWhole process is too long. I have been waiting more than 5 weeks to get voucher in my hands. The first bike was sold by shop after 2 weeks.
May 30, 2019
Flag as inappropriateVery helpful, assembled my bike in a few minutes whilst I waited and chose accessories.
Aug 21, 2018
Flag as inappropriateVery helpful!
Jul 23, 2018
Flag as inappropriateHappy with all. Just please let Paul Cycles know, that the bike was coming with plenty of greasy finger tip marks.
Jul 12, 2018
Flag as inappropriateThe delivery charge is not included in the quote, bear this in mind when they call you to take payment for it.
Jun 14, 2018
Flag as inappropriategreat staff with great deals always happy to help and look after you
May 30, 2018
Flag as inappropriateThe guy who served me at Paul's was amazing, he has great knowledge and spent a lot of time with me helping me with my bike. Thank you
Apr 13, 2018
Flag as inappropriateReally friendly, helpful and excellent value
Apr 10, 2018
Flag as inappropriateAmazing service!
Feb 15, 2018
Flag as inappropriateVery friendly, quick to reply via phone and email. Would definitely buy from again.
Feb 7, 2018
Flag as inappropriateVery good online store.Express delivery and very good communication.I would like to recommend to all interested ;-)
Oct 23, 2017
Flag as inappropriateexcellent service
Oct 23, 2017
Flag as inappropriateHaving spent a significant amount on a bike it would have been good to have a follow up call from the shop once it was delivered
Jul 27, 2017
Flag as inappropriateGreat Service. Held on to the bike for me for nearly a month whilst my voucher was issued. Would definitely recommend Pauls Cycles Ltd
Jul 26, 2017
Flag as inappropriateVery friendly company, easy to deal with and very professional. Highly recommended.
Jul 26, 2017
Flag as inappropriateTook a while for my cyclescheme voucher to be sent and Paul's Cycles held onto to the bike until then, quick delivery after that too!
Apr 27, 2017
Flag as inappropriateslight scratch to front crank arm seen when taken out of the box.....can not really do much about this.
Apr 3, 2017
Flag as inappropriatevery helpful, quick response to email enquiries. excellent customer service, did everything they said they would. could not fault them
Apr 3, 2017
Flag as inappropriateDue to being a more independent outfit, Pauls Cycles are far more helpful than some of the bigger chains I tried.
Mar 16, 2017
Flag as inappropriatefast despatch once certificate and photo ID recieved
Feb 1, 2017
Flag as inappropriateBike did not come fully built and there were parts missing reference the dropper post.
Jan 24, 2017
Flag as inappropriatesome staff need to build a friendly approach,smile to customers to build a rapport.
Nov 8, 2016
Flag as inappropriateStill waiting for details on when the bike will be delivered.
Aug 22, 2016
Flag as inappropriateExcellent service and knowledge.would definitely recommend
May 13, 2016
Flag as inappropriateExcellent service
Apr 19, 2016
Flag as inappropriateBrilliant service. Nice smooth transaction. Voucher sent on Friday, order completed on Monday and bike received on Tuesday. :-)
Apr 6, 2016
Flag as inappropriatePrompt Bike Build following receipt of Cycle Scheme Voucher & delivered next day. Very Happy with Service received.
Feb 22, 2016
Flag as inappropriateBike shop was professional and clearly stated their terms and conditions on the website and how they interact with cycle to work
Jan 29, 2016
Flag as inappropriate????
Sep 23, 2015
Flag as inappropriateExtremely happy, very quick delivery too
Aug 7, 2015
Flag as inappropriateGreat service
Jul 26, 2015
Flag as inappropriateVery helpful staff and a great range of bikes and associated products.
Jun 23, 2015
Flag as inappropriateOnce acknowleged as a customer staff were knowledgeable and attentive to the purchase process.
May 27, 2015
Flag as inappropriateVery good efficient and clearly communicated service from Pauls Cycles. I can highly recommend them.
May 13, 2015
Flag as inappropriateTried to sell incorect frame size - because it was in stock!
May 11, 2015
Flag as inappropriateknowledgable well mannered supportive customers services
May 8, 2015
Flag as inappropriateVery helpful
Apr 25, 2015
Flag as inappropriateFound the whole process very easy and efficient, very happy with the new bike.
Apr 22, 2015
Flag as inappropriateCommunication with the store was excellent, staff were knowledgable and extremely helpful with my purchase. Delivery was very fast. Superb.
Mar 31, 2015
Flag as inappropriateCurtious and knowledgeable staff. Exceptionally prompt delivery.
Mar 24, 2015
Flag as inappropriateonline order so no visit to the shop but the order was processed promptly
Mar 24, 2015
Flag as inappropriateAll went very well and I am well pleased with my new bike!
Mar 17, 2015
Flag as inappropriatePaul's Cycles offered a great service on the scheme,many thanks.
Mar 7, 2015
Flag as inappropriateThey were more than help full, the bike is superb, and out for delivery straight away. first class service.
Mar 1, 2015
Flag as inappropriateI am very inpredded with the service from Pauls Cycles, and also the delivery company they use the bike arrived very well packaged.
Jan 22, 2015
Flag as inappropriateI've dealt with pauls many times over the years being local.. however, this will have been the last time I ever deal with them..
Jan 6, 2015
Flag as inappropriateSuperb online shopping experience and I am really happy with my bike. Thank you.
Oct 22, 2014
Flag as inappropriateExcellent service. Bike very well packaged. Highly recommended.
Oct 21, 2014
Flag as inappropriateI would highly recommend pauls cycles to anybody, staff are very helpful and full of knowledge. Very quick with delivery of bike.
Oct 16, 2014
Flag as inappropriateBrilliant staff, I felt that I could ask any questions without fear of them being too silly! They clearly put customers first.
Oct 13, 2014
Flag as inappropriateVery helpful, great advice.
Oct 7, 2014
Flag as inappropriateThe shop was great; Cyclescheme, not so much.
Sep 5, 2014
Flag as inappropriateVery helpful staff, received initial quotation extremely quickly after initial request (same day). Quick bike despatch, Would use again.
Sep 4, 2014
Flag as inappropriateFanatastic bike retailer. Bike arrived very well packaged, bike is ready to go and perfectly set up.
Sep 3, 2014
Flag as inappropriateBrilliant service and price. Couldn't have asked for anything more!!
Sep 2, 2014
Flag as inappropriateExcellent Customer Services with a very personal touch. Kept me informed all the way until I had received my bike! GREAT!
Aug 29, 2014
Flag as inappropriateThe bike came part dissasembled (for transit) and a clear step by step list of reassembly would have been nice, other than that, perfect.
Aug 29, 2014
Flag as inappropriatePaul's cycles offered excellent advice on bikes and spent time with me comparing models, unbeatable value. I would highly recommend them.
Aug 28, 2014
Flag as inappropriateI had a slight problem with my bike, and the shop offered to send me a couple of tubes as a gesture of goodwill. Nothing turned up !!!
Aug 27, 2014
Flag as inappropriateVery Knowledgeable and professional business. I will buy from them again.
Aug 25, 2014
Flag as inappropriateVery helpful efficient service many thanks
Aug 19, 2014
Flag as inappropriateHappy :0)
Aug 6, 2014
Flag as inappropriate(Show all)
Pauls Cycles (Dereham)
Unit A 13 Yaxham Road,, Dereham, NR19 1HB