Ribble Cycles (Online)

Ribble Cycles (Online) Online Retailer

4.3

Ways to get in touch:

cycsch.me/ribble

customerservice@ribblecycles.co.uk

01772 336800

cycsch.me/ribble

customerservice@ribblecycles.co.uk

01772 336800

About us

Ribble Cycles
We love what we do, designing, building and riding our bikes, and we want everyone else to love cycling too! That’s why we offer excellent quality bikes for arguably the best value in the market.

Each bike hand assembled in England, one bike, one mechanic. Tried, tested and proven by industry experts.

Brands We Stock

Bikes

Accessories

Site Features

Sale bikes included
Click and collect
Home delivery
Order tracking
Electric Bikes

Site Ratings

Average rating
4.3 out of 5
Speed of delivery
After sales communication
Product range
Easy to use website
Female friendly

Our Reviews

All reviews are based on verified purchases.

They have told me that returns of cycles, faulty or not, is not possible if bought using the cycle to work scheme. Neither

Oct 11, 2019

Superb service and quality

Sep 20, 2019

As it was a busy period orders took longer than expected to be processed. Understandable but an update is always appreciated. Happy overall.

Sep 18, 2019

Cyclescheme took a while to finalise and Ribble took a long time to order!

Sep 17, 2019

Extremely poor customer service. Took ages to process my certificate and I was forced to complain to get my bike at the last minute.

Sep 9, 2019

ribble were a great help will get another bike from ribble

Jul 30, 2019

Brilliant simple smooth experience.

Jul 26, 2019

Ribble forgot to add the saddle in but Dee in customer services was exceptional and extremely helpful. she got it sent out next day.

Jul 1, 2019

Seamless, end to end and kept well informed. Delivered as promised.

Jun 27, 2019

V easy to use

Jun 26, 2019

Fantastic service, I’ll definitely remain a Ribble customer!

Jun 25, 2019

Lack of communication when frame size delayed by approx. 16 weeks from order. Communication better once I complained.

May 31, 2019

They were very late with sending the bike (took almost 2 months) and communication was poor.

May 29, 2019

Some issues with after sales & had to wait 8 weeks due to pre-order on the frame (which I don't recall at time of placing my order)

May 28, 2019

I have 2 Ribble Cycles both have exceeded my expectations, the customer service has always been very good I would recommend them.

May 28, 2019

Delivery of the bike by Parcelforce was a complete mess, with am email with tracking details not sent by Ribble when the bike was despatched

May 24, 2019

Excellent customer service and my bike was perfectly set up thank you

May 18, 2019

Very pleased with the bike and how easy the process of purchasing it was.

Apr 22, 2019

Only complaint was Parcelforce as it was dispatched on a Thursday tracked but sat in the Bristol depot all weekend before Monday delivery

Apr 17, 2019

One of the best bangs for the buck in the market, UK made and beautiful bikes. Using the cyclescheme certificate is a breeze.

Apr 4, 2019

My order was messed up and delayed

Mar 25, 2019

Excellent range of products and service. Will recommend this supplier to my friends.

Mar 6, 2019

Very poor service from Ribble, constant delays in the bike arriving, poorly fitted mudguards meaning the bike was unrideable.

Mar 5, 2019

I have visited the store in Preston. They have a great variety of bikes there which you can try. also assembly was quick and collection easy

Feb 25, 2019

Ordered my bike in October, received the bike in January....

Feb 7, 2019

I am really pleased with my purchase. I am just waiting for some good weather now!

Jan 30, 2019

A specific delivery date, or weekend delivery couldn't be offered. But, Ribble did dispatch the bike on my preferred day to compensate.

Dec 19, 2018

Dec 5, 2018

I like this company and would certainly use them again. Great product. Communication and systems a bit lacking though.

Dec 4, 2018

Bike great, but getting it is a challenge. Ribble refused to reserve a bike so no stock when I got voucher! Delivery got lost in Ireland.

Nov 15, 2018

The bike itself is put simply stunning! However the issues I had with over a month and with downgraded parts is another story!

Nov 6, 2018

Great service from ribble from start to finish.only flaw the courier never messaged to say delivery was on its way.just a knock on the door.

Oct 22, 2018

Ribble provided great advice throughout the buying process and kept me informed at all stages through the delivery process.

Sep 26, 2018

waited a few days between ordering my bike and getting an email from Ribble confirming delivery date

Sep 18, 2018

bike arrived fully built and exceeded my expectations

Aug 31, 2018

Put order in, no communication untill I called them.

Aug 10, 2018

Need more clarity on bikes available on cyclescheme, clearance or special offers don't apply apparently.

May 29, 2018

I brought a Ribble CGR. Its a brilliant bike and works great for me on my commuting run. Its helping me cut down my commuting time to work

May 14, 2018

(Show all)

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