Tredz
About Tredz
Tredz is an online retailer with 2 stores located in South Wales. We're a passionate team of riders who want to share our love for cycling. With over 500 brands and 25000 products Tredz has all your cycling needs covered. Whether you’re an Avid Rider, Performance seeker or are new to cycling we want you to have the bike and cycling equipment that's right for you. Our dedicated customer service and bike specialist teams are here to help you choose. We aim to make buying a bike as fun as riding one.
Our team of Cytech trained mechanics build every bike and carry out a 16-point check. We offer free UK home delivery, and 365 day returns policy for extra piece of mind.
Want to discuss your options? Give us a call on 01792 799 508 or request a call back from our website.
If your employer is already running a scheme, you’re only three steps away from receiving your new bike and equipment. All you need to do is create a Cycle to Work quote using our online quote form and send it to your HR department. It only takes a few minutes.
Start Your Quote Now: www.tredz.co.uk/cycle-to-work/quote
Why buy from Tredz
• Wide range of bikes and E-bikes
• Expert bike specialist staff
• Free Delivery in the UK
• 1–2-day dispatch
• Bikes assembled by Cytech qualified mechanics
Online Store Features
• Sale bikes included
• Free UK Home Delivery
• Bike specialist support
• Order tracking
• E-Bikes Included
• Fully built bike
• 365-day returns
Store Features
- Sale bikes included
- Home delivery
- Free delivery
- Bike sizing advice
- Order tracking
- Electric Bikes
Gallery
Store Ratings
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Average rating
4.7 out of 5
- Speed of delivery
- After sales communication
- Product range
- Easy to use website
- Female friendly
Reviews
All reviews are based on verified purchases.
(Show all)
Extremely hard to work with customer service team. My advice to anyone looking to do cycle2work is to go to a shop in person.
Apr 19, 2024
Flag as inappropriateCan't use voucher to partially pay for items, even if a few pence short
Apr 17, 2024
Flag as inappropriateReally simple order process. Using the voucher info to checkout was a breeze. Everything arrived together, on-time and in good order.
Apr 11, 2024
Flag as inappropriateThe timescale involved in receiving the certificate, combined with the inflexibility re being able to top-up created lots of problems.
Apr 4, 2024
Flag as inappropriateFound some issue with the products purchased. Tredz were slow and reluctant to provide a refund.
Mar 22, 2024
Flag as inappropriateExcellent support and if possible, I would get another bike through them if I had a bigger shed!
Mar 22, 2024
Flag as inappropriategreat
Mar 17, 2024
Flag as inappropriateGood system in place
Mar 5, 2024
Flag as inappropriateNone
Mar 5, 2024
Flag as inappropriateGreat experience all round!!!
Feb 27, 2024
Flag as inappropriateService from Tredz was good. Listing out every item before purchase for the scheme voucher was a bit of a hassle though.
Feb 23, 2024
Flag as inappropriateN/A
Feb 23, 2024
Flag as inappropriateThe bike needed very minimal assembly however the gears have not been indexed properly. Had to take it to the local bike shop for indexing
Feb 21, 2024
Flag as inappropriateTredz provided a quick, efficient and easy service!
Feb 19, 2024
Flag as inappropriateReally fast process. Had my new bike delivered within days of applying though cyclescheme. Will definitely be using again
Feb 8, 2024
Flag as inappropriateGreat friendly service and very easy to use.
Feb 1, 2024
Flag as inappropriateVery easy to order and use the cycle to work scheme. Good selection of lights and pumps.
Jan 28, 2024
Flag as inappropriateVery long delivery delay and difficult to order
Jan 27, 2024
Flag as inappropriateN/A
Jan 20, 2024
Flag as inappropriateExcellent retailer! No hidden commision with cyclescheme
Jan 19, 2024
Flag as inappropriateGreat online store, this is now the second bike with Tredz!
Jan 17, 2024
Flag as inappropriateGreat service from tredz , iv yet to check the delivery as I'm in work.
Jan 15, 2024
Flag as inappropriate100%
Jan 2, 2024
Flag as inappropriateTredz are one of the few retailers who allow the purchase of discounted products without adding a surcharge, and delivery is free.
Dec 20, 2023
Flag as inappropriateThe whole process went very smoothly
Dec 16, 2023
Flag as inappropriateOffer of replacement part at cost price hollow as informed not actually in stock. Implication was that issue was my fault. Shop local!
Dec 14, 2023
Flag as inappropriateSuper efficient service and the bike is great. Just need the weather to improve now!
Dec 13, 2023
Flag as inappropriateExcellent service.
Nov 30, 2023
Flag as inappropriateeasy service with telephone service to join it all together excellent advice received prior to and after purchase
Nov 30, 2023
Flag as inappropriateHad difficulty getting my order correct, and then when it finally processed it missed off two items from the original order.
Nov 16, 2023
Flag as inappropriateVery helpful and efficient. Really good customer service.
Nov 13, 2023
Flag as inappropriateNice easy service. No problems
Nov 9, 2023
Flag as inappropriateAll good
Nov 6, 2023
Flag as inappropriateCrap company, not assembled properly.
Nov 2, 2023
Flag as inappropriateThey supplied everything I needed to get the bike running. The bike itself was set up expertly, and in excellent condition.
Nov 1, 2023
Flag as inappropriate????
Oct 28, 2023
Flag as inappropriateNo problems at all - good communication from Tredz regarding the order and delivery
Oct 19, 2023
Flag as inappropriateExcellent service and no issues with using cyclescheme voucher as payment even on sale bikes.
Oct 12, 2023
Flag as inappropriateCant fault it
Oct 12, 2023
Flag as inappropriateExcellent bike , quality cycle accessories and swift delivery.
Oct 9, 2023
Flag as inappropriateI am having many more issues with the cyclesheme website/process than with the retailer.
Oct 6, 2023
Flag as inappropriatevary helpful and professional team i will recommend to anyone that asks
Sep 28, 2023
Flag as inappropriateVery good
Sep 28, 2023
Flag as inappropriateOrder not fulfilled in one go, received my final item today, 2 mnths after order date! Had issue with a pedal which turns out not warranted
Sep 27, 2023
Flag as inappropriatescrews were poorly tightened. kickstand screw fell out got lost on 1st ride. On 2nd ride, dropper post lever fell off. light wobbles
Sep 20, 2023
Flag as inappropriateNone
Sep 15, 2023
Flag as inappropriateThere was a problem with the certificate itself - not Tredz - I had to communicate with Cyclescheme a couple of times and get a new cert
Sep 14, 2023
Flag as inappropriateWas straight forward to use the voucher. Very good selection on bikes & accessories. Free bike build & delivery was a welcome bonus.
Sep 13, 2023
Flag as inappropriateAmazing communication and quick despatch with quality items
Sep 11, 2023
Flag as inappropriateA generally very successful process with fantastic customer service - Only downside was delivery delay but that was due to DHL not Tredz
Sep 11, 2023
Flag as inappropriateno further comment
Sep 11, 2023
Flag as inappropriateThe certificate was one of the payment options in store checkout, really convenient.
Sep 4, 2023
Flag as inappropriateTredz, and in particular Richard, were brillant. Great communication and excellent customer service. Thank you!
Aug 26, 2023
Flag as inappropriate5 star
Aug 24, 2023
Flag as inappropriategreat service and communication throughout and quality bike build
Aug 21, 2023
Flag as inappropriateBike didn't get delivered on the scheduled 1st date so was rearranged chased up the second delivery date, delayed again!
Aug 21, 2023
Flag as inappropriategood communication, fast delivery and when i needed to call with a technical query they were very helpful and resolved the issue immediately
Aug 16, 2023
Flag as inappropriateAll round good experience
Aug 14, 2023
Flag as inappropriateNo fuss, No complaints, Everything nice & easy, More than happy.
Aug 10, 2023
Flag as inappropriateGreat website, caters for building your Cycle to work quote, online chat good for queries and good communication at all stages of order.
Aug 9, 2023
Flag as inappropriateTredz were fine for choice although it wasn't clear about using the voucher at the end of the transaction.
Aug 7, 2023
Flag as inappropriateReally pleased with my purchase through Tredz, especially being able to get a quote valid for 72 hours while I confirmed the certificate.
Jul 31, 2023
Flag as inappropriatenothing to add
Jul 28, 2023
Flag as inappropriateTredz had a fantastic choice of bikes and some great offers. Also they did not add anything to the sale price unlike some other retailers.
Jul 26, 2023
Flag as inappropriateCouldn't be happier!
Jul 24, 2023
Flag as inappropriateA great retailer, attentive and good communication - thanks
Jul 18, 2023
Flag as inappropriateOverall a very simple process
Jul 15, 2023
Flag as inappropriateWow, superb correspondence and help, super fast delivery and bike arrived as expected.
Jul 12, 2023
Flag as inappropriatevery quick and easy to process
Jul 12, 2023
Flag as inappropriatei didnt realise underspend couldnt be repaid- tredz were EXTREMELY difficult in actually saying how much i had left unused
Jul 10, 2023
Flag as inappropriateVery good service, satisfied customer
Jul 8, 2023
Flag as inappropriate.
Jul 5, 2023
Flag as inappropriateTredz have the largest variety and range of cycling gear on the web. Responsive and friendly service. Some issues which were resolved.
Jul 3, 2023
Flag as inappropriateReally excellent service from Tredz - simple process to order. Delivery on time and really securely packaged.
Jul 3, 2023
Flag as inappropriateAlways rated Tredz highly. Great customer service. Glad I can do C2W with them.
Jun 30, 2023
Flag as inappropriateTredz's setup of the bike was atrocious, it was unrideable. Their customer services team only respond when chased for a reply.
Jun 29, 2023
Flag as inappropriateReally pleased with the bike and the service received from Tredz. Would definitely recommend them as a retailer.
Jun 28, 2023
Flag as inappropriateWhere really helpful from start to finish
Jun 26, 2023
Flag as inappropriateTredz warranty team are terrible. Bicycle went wrong in 1st 2 weeks and now tredz had it for 3 weeks with no progress. Refund requested
Jun 22, 2023
Flag as inappropriateIt was easy and quick.
Jun 20, 2023
Flag as inappropriateTredz were, and are, fantastic! Simply excellent!!!
Jun 20, 2023
Flag as inappropriateGreat experience.
Jun 20, 2023
Flag as inappropriateThis was a very smooth transaction and all aspects of the purchase was carried out with professionalism and excellent communication.
Jun 14, 2023
Flag as inappropriateGood bike just need time nice ride good jumps feel really nice
Jun 8, 2023
Flag as inappropriateExcellent service
Jun 7, 2023
Flag as inappropriateNot a great service with Tredz. Breaks were damaged with oil. I never used oil. Left hand side of padel damaged. Already spending money.
Jun 7, 2023
Flag as inappropriateCan't fault them. Tredz have a great range, competitive prices and incredibly easy to order from.
Jun 5, 2023
Flag as inappropriateNone
Jun 2, 2023
Flag as inappropriateThe delivery was delayed for a few weeks past the initial date
May 30, 2023
Flag as inappropriateBike is fine, I had to refit the forks fully as they weren't fitted correctly. The front wheel also rubbed on the brake rotor.
May 30, 2023
Flag as inappropriatePlease don't use DHL for delivery, useless
May 27, 2023
Flag as inappropriateI had to switch from the store voucher to the online one but the staff were very helpful on the phone. Thanks very much!
May 26, 2023
Flag as inappropriate.
May 23, 2023
Flag as inappropriateTredz were brilliant, great communcation and really helped a couple of issues I had with the order (voucher 99p short - and delivery issue)
May 19, 2023
Flag as inappropriateBike damaged on delivery, no way to send back for repair, I will have to spend out of my pocket to repair, Tredz didn’t seem to care.
May 17, 2023
Flag as inappropriateFew issues with final product - missing some bolts for the basket and several parts shook while riding before I tightened them.
May 11, 2023
Flag as inappropriatemy bike has turned up damaged can not ride and waiting to return bike it may have been broke during transit no emails from tredz
May 11, 2023
Flag as inappropriateGood overall service. I was purchasing accessories rather than the bike itself.
May 8, 2023
Flag as inappropriateI am happy to recommend Tredz.
May 2, 2023
Flag as inappropriatebike had cracked frame so returned it for refund
May 2, 2023
Flag as inappropriateTredz were excellent as the transaction did require some manual support. It is a shame that extra funds can't be added on top.
May 2, 2023
Flag as inappropriateGreat experience, very happy.
May 2, 2023
Flag as inappropriateDid have a few issues with the bike after delivery - which required me to visit a store to have it looked over.
Apr 27, 2023
Flag as inappropriateNo problems with Tredz. Only niggle was time between requesting certificate and it being available, sale bike I was interested in had sold.
Apr 20, 2023
Flag as inappropriateWould recommend tredz great service thank you
Apr 17, 2023
Flag as inappropriateReally happy with the bike and already done over 200 miles on it
Apr 16, 2023
Flag as inappropriateEasy experience with the 4 for brands because they never had my first preference colour of bike. Very happy. Delivery to my door.
Mar 9, 2023
Flag as inappropriate-
Mar 8, 2023
Flag as inappropriateVery good would use again.
Mar 7, 2023
Flag as inappropriateWhat can i say? Amazing ! 5 stars it is not enought!
Mar 3, 2023
Flag as inappropriateMy e bike was delivered damaged, the communication with the retailer was not efficient and contradictory.
Feb 27, 2023
Flag as inappropriateDealing with Tredz was extremely easy. I had my new bike ordered within minutes of receiving my Cyclescheme certificate. Delivery was A+.
Feb 27, 2023
Flag as inappropriateThey delivered an excellent service and the bike was received before expected del date
Feb 23, 2023
Flag as inappropriateExcellent vendor would highly recommend, one of the few that allow sale bikes on cycletowork scheme or nearly new bikes too.
Feb 20, 2023
Flag as inappropriateThe delivery of the bike was shambolic, to be honest. I don't think it was Tredz's fault though. It was DHL who were at fault
Feb 15, 2023
Flag as inappropriateGreat overall service
Feb 15, 2023
Flag as inappropriateVery easy to use the CycleScheme certificate with Tredz. Bicycle was built, dispatched, and delivered very quickly. Highly recommend!
Feb 13, 2023
Flag as inappropriateVery quick delivery and good service would recommend very happy customer
Feb 10, 2023
Flag as inappropriateVery easy and efficient service from Tredz. Would recommend.
Feb 10, 2023
Flag as inappropriateCan't fault the service, fantastic
Feb 9, 2023
Flag as inappropriateFast delivery and very good service. Sadly the delivery company didnt give me an accurate window and then didnt deliver the next day.
Feb 8, 2023
Flag as inappropriateBike was built up to good standard
Feb 7, 2023
Flag as inappropriateVery good and easy.
Jan 30, 2023
Flag as inappropriateV happy
Jan 22, 2023
Flag as inappropriateTredz has very good customer service too. I needed to make some size changes in my order and the staff was very helpful and kind.
Jan 12, 2023
Flag as inappropriateExcellent service from Tredz. Upon choosing bike, was packed and dispatched in less than 2 days. FedEx delay delivering but it was Xmas
Jan 9, 2023
Flag as inappropriateReally good service
Dec 30, 2022
Flag as inappropriateAverage! Difficult to get the correct voucher amount and know what is in stock and what discounts apply (i.e. black friday)
Dec 15, 2022
Flag as inappropriateNo probs, great service
Dec 15, 2022
Flag as inappropriateGreat service! Very easy to use
Dec 13, 2022
Flag as inappropriateCouldn't fault it
Dec 12, 2022
Flag as inappropriateTredz was good. They built the cycle and delivered in time. I would recommend
Dec 12, 2022
Flag as inappropriateBike got delivered,Box was damaged Bottom of box was ripped off,,Bike was damaged Also not a very good delivery service.
Dec 5, 2022
Flag as inappropriateBest retailer I have bought from.
Nov 24, 2022
Flag as inappropriateI still have not received my bike after a month. It is more the problem from the courier company TNT rather than Tredz though.
Nov 21, 2022
Flag as inappropriatePerfect push bike and perfect delivery time
Nov 11, 2022
Flag as inappropriateGreat customer service. When I had a query about charging they were quick to respond, answered all my questions and ensured that I was happy
Nov 10, 2022
Flag as inappropriateHad alot of issues with the delivery Secondly there are issues with my left pedal i am in talks with tredz and hopefully it will be sorted
Nov 4, 2022
Flag as inappropriateThe delivery process was TERRIBLE
Oct 31, 2022
Flag as inappropriaten/a
Oct 30, 2022
Flag as inappropriatejust all very easy
Oct 28, 2022
Flag as inappropriatena
Oct 23, 2022
Flag as inappropriateEasy ordering, fast service and the bike arrived in good condition ????
Oct 20, 2022
Flag as inappropriateAmazing and thoroughly recommended will be using them again cheers
Oct 18, 2022
Flag as inappropriate2nd Cyclescheme order with Tredz. Highly recommended.
Oct 17, 2022
Flag as inappropriateHigh quality service and very fast delivery. All great, highly recommended.
Oct 10, 2022
Flag as inappropriateHighly recommend Tredz as a retailer.
Oct 10, 2022
Flag as inappropriategood
Oct 8, 2022
Flag as inappropriateThere was no option to buy a slightly more expensive bike than the voucher value bike and pay the difference.
Oct 7, 2022
Flag as inappropriateTook my order before stock was in as had cycle scheme voucher. Slight problem with bike changing cogs so agreed to free service at Halfords
Oct 6, 2022
Flag as inappropriateThey were very helpful
Oct 5, 2022
Flag as inappropriate.
Sep 29, 2022
Flag as inappropriateNA
Sep 27, 2022
Flag as inappropriateHighly recommended bike shop! Fast service with very good and helpfull customer service (chat).
Sep 26, 2022
Flag as inappropriatePrices changed between ordering and receiving certificate so certificate couldn't be used for what was wanted. Total pain.
Sep 21, 2022
Flag as inappropriateThey failed to deliver to my business address so I had to go out of my may and collect from a depot 15 miles away
Sep 21, 2022
Flag as inappropriateCan't fault the service
Sep 21, 2022
Flag as inappropriateGreat company easy it use.
Sep 21, 2022
Flag as inappropriateAll bikes listed are in stock and ready to dispatch which was really helpful, and delivery of assembled bike within 48 hours
Sep 20, 2022
Flag as inappropriateexcellent service quick and detailed, bike was so easy to set up just 2 screws to adjust and i was on the road
Sep 11, 2022
Flag as inappropriateTredz are good! Took too much time for my employer to approve and pay.
Sep 10, 2022
Flag as inappropriateOrdering process very easy & received the bikes in a few days. Excellent experience.
Sep 5, 2022
Flag as inappropriateAll good do far.
Sep 1, 2022
Flag as inappropriateNo problem at all, fast delivery and a nice little bag with free tools for setup. Really happy with the service.
Aug 30, 2022
Flag as inappropriateGreat service from tredz
Aug 30, 2022
Flag as inappropriateTredz did not setup the bike very well, I had to re-index the gears straight away
Aug 30, 2022
Flag as inappropriateReally good
Aug 29, 2022
Flag as inappropriateI've used Tredz online for many years and have always had good service. This time was no exception.
Aug 26, 2022
Flag as inappropriateEasy ordering process
Aug 8, 2022
Flag as inappropriateExceptional Customer Service
Aug 3, 2022
Flag as inappropriateMy bike came with a broken bike support kickstand and now I have to wait until October to have this item so I can put it on the bike.
Jul 30, 2022
Flag as inappropriateEasy to use and delivered really fast.
Jul 29, 2022
Flag as inappropriategreat service
Jul 27, 2022
Flag as inappropriateVery good service, I had a component that was missing bits and Tredz exchanged it with a slightly more expensive version for free.
Jul 26, 2022
Flag as inappropriateThe process was fairly easy. The bike I ordered was despatched damaged and had to be returned. Unable to complete the process.
Jul 26, 2022
Flag as inappropriateThe process to get the bike was easy and fast but for the second time I've received a faulty bike from tredz and I am sending it back.
Jul 26, 2022
Flag as inappropriateThe medium frame female bike was huge, and the frame heavy, Sending it back
Jul 22, 2022
Flag as inappropriateForm to deliver took less than 3 days! Best decision I’ve made in ages
Jul 18, 2022
Flag as inappropriateMy experience with Tredz could not have been more positive. The bike was delivered unbelievably quickly and in perfect condition.
Jul 18, 2022
Flag as inappropriateslight issue with the bike on delivery and tredz sorted it in minutes excellent support.
Jul 15, 2022
Flag as inappropriateGreat company the only issue we had was the front wheel was on back to front but this was an easy fix. cant wait to use bike in this weather
Jul 12, 2022
Flag as inappropriateProvide timely feedback on the website chat, great recommendations for products and delivered quickly.
Jul 5, 2022
Flag as inappropriateMy only problem was that I created my quote, but the validity was less than the time it took to create my voucher
Jul 4, 2022
Flag as inappropriateI am happy and I would recommend it.
Jun 28, 2022
Flag as inappropriateN/a
Jun 28, 2022
Flag as inappropriateGreat service, fast delivery, quick respond
Jun 21, 2022
Flag as inappropriateI needed to exchange items but then struggled to find alternatives for the exact certificate amount. It was very inflexible.
Jun 21, 2022
Flag as inappropriateP
Jun 20, 2022
Flag as inappropriateExcellent customer service and very quick delivery.
Jun 8, 2022
Flag as inappropriateTredz was brilliant to buy from but the delivery was a joke . TNT was the firm used to so called deliver my bike , I had to collect .
Jun 6, 2022
Flag as inappropriateReally impressed with Tredz - they split the order for delivery very sensibly and there were absolutely no issues!
Jun 5, 2022
Flag as inappropriateBelting service, belting bike. Would 100% recommend tredz. Bike came 2 days after I ordered it from Swansea to Manchester and built ????????
Jun 3, 2022
Flag as inappropriateordered2 things carrier and bike both have arrived damaged and had to be returned, customer services helpful
Jun 1, 2022
Flag as inappropriateHad an issue with bike. Awful communication since. Bike still faulty
May 24, 2022
Flag as inappropriateI have bought from Tredz before and they were fantastic supporting me al the way.
May 19, 2022
Flag as inappropriateExcellent service thank you
May 17, 2022
Flag as inappropriateGreat shop with extremely easy way of claiming certificate
May 13, 2022
Flag as inappropriateVery helpful and friendly staff.
May 10, 2022
Flag as inappropriateThanks
May 10, 2022
Flag as inappropriateGreat company, fast delivery and excellent build / checks from their in-house mechanic before delivery.
May 3, 2022
Flag as inappropriateI've been hugely impressed with the service both before and after delivery. I would strongly recommend Tredz to others.
Apr 29, 2022
Flag as inappropriateDelivery details were hard to come across but the bike got delivered though came without the spanner and the multi tool to build the bike
Apr 25, 2022
Flag as inappropriateGreat service from start to finish - thank you
Apr 20, 2022
Flag as inappropriateThey were great.
Apr 20, 2022
Flag as inappropriateVery good communication to check I was happy with the chosen bike prior to delivery
Apr 20, 2022
Flag as inappropriateVery helpful, delivered quickly
Apr 20, 2022
Flag as inappropriateTredz great customer service is let down by using TNT to deliver. My bike was untrackable for a couple of days with no updates or help.
Apr 6, 2022
Flag as inappropriateDisappointed and frustrated with the return policy of Tredz. I was made to pay £35 to return the bike. Not recommending Tredz.
Apr 5, 2022
Flag as inappropriateExcluded from cashback, excluded from £5 off voucher, excluded from free bike pump. Cyclescheme's fees are too excessive.
Mar 31, 2022
Flag as inappropriateI'd happily use Tredz again. Really helpful, great range of products, easy to use ordering and fantastic people to talk to.
Mar 21, 2022
Flag as inappropriateThe process is insane (not Tredz fault). It takes 4 weeks to get a certificate, but after 4 weeks the bike is out of stock so you wait hopin
Mar 18, 2022
Flag as inappropriatetrying to pay for extras on the same order as you voucher is ipossible so dont even try and the phone payment they try have just doesnt work
Mar 17, 2022
Flag as inappropriateSpeed of order and delivery were excellent, however the courier service was not. Tredz great, tnt not so great
Mar 15, 2022
Flag as inappropriateTredz were excellent. They had the bike i wanted, delivery was quick, the bike was set up, would recommend. Thanks Tredz.
Mar 8, 2022
Flag as inappropriateDave and the team at Swansea Tredz were excellent, knowledge and service level is first class.
Mar 7, 2022
Flag as inappropriatePleased with parcel delivery. 1 query afterwards was well dealt with. Previous cycle2work have gone direct to a shop but this was better.
Mar 4, 2022
Flag as inappropriateWell packaged, but setup was less than ideal
Feb 28, 2022
Flag as inappropriateDelivery was quick, however courier used provided essentially no tracking and the bike just appeared in my back garden one day while at work
Feb 23, 2022
Flag as inappropriateExcellent experience. 100% recommended.
Feb 14, 2022
Flag as inappropriateGreat service. However, it was disappointing to be excluded from the site-wide discount for using vouchers - eroding the benefit.
Jan 31, 2022
Flag as inappropriateGreat service, a bit long for delivery but with covid and Christmas that was expected. Overall really good service. Would buy again.
Jan 26, 2022
Flag as inappropriateFantastic service and speedy delivery!
Jan 10, 2022
Flag as inappropriateSome of the Bike Specialist team are very good at checking on Boardman orders, others would benefit from additional training.
Jan 7, 2022
Flag as inappropriate
Jan 5, 2022
Flag as inappropriateVery quick and prompt service from Tredz. Great variety of products to choose from and fast delivery of my new bike.
Jan 3, 2022
Flag as inappropriateWould recommend Tredz for use with cyclescheme as easy to use, good choice of products.
Dec 28, 2021
Flag as inappropriateNice one
Dec 19, 2021
Flag as inappropriateDelivery company used by Tredz was poor. Bad communication, slow service.
Dec 13, 2021
Flag as inappropriateVery quick, very easy, very efficient.
Dec 12, 2021
Flag as inappropriateReally excellent on line retailer. Having no branches in Ireland wasn't an issue. Bike was delivered fully assemble and ready to go.
Dec 1, 2021
Flag as inappropriateWas not flagged on the system that the mudguards I ordered were not suitable for the bike I ordered.
Nov 21, 2021
Flag as inappropriateExcellent service from tredz, thanks
Nov 16, 2021
Flag as inappropriateDelivery got delayed a few days
Nov 9, 2021
Flag as inappropriatevery impressed with Tredz - excellent customer service
Nov 5, 2021
Flag as inappropriateStill unable to use my bike after nearly 2 months, bike sent damaged with flat tyres, multiple visits in my own time to bike repair shops
Oct 29, 2021
Flag as inappropriatePerfect thank you
Oct 28, 2021
Flag as inappropriateBrilliant customer service happy and friendly staff
Oct 26, 2021
Flag as inappropriateI would highly recommend Tredz. I ordered a road bike to be delivered to London and arrived with 2 days without issue.
Oct 18, 2021
Flag as inappropriateGreat service. Chose the bike and clothing I wanted and was delivered in a couple of days as communicated.
Oct 18, 2021
Flag as inappropriateTredz live chat are very helpful. Very happy with style and size advised. Supply issues, stock was low. Bike had small damage on delivery.
Oct 11, 2021
Flag as inappropriateSold me a faulty bike. They will cover cost of repairs. But still sold me a faulty bike.
Oct 7, 2021
Flag as inappropriateVery happy with all aspects of Tredz service, in particular when I needed to contact customer service they were responsive and helpful
Oct 4, 2021
Flag as inappropriateReally good service, thank you.
Oct 3, 2021
Flag as inappropriateGreat scheme, I’m really impressed by how easy it was.
Oct 2, 2021
Flag as inappropriateWide range of items to pick from. Easy to order online with my certificate code. Quick dispatch.
Sep 30, 2021
Flag as inappropriateQuick and efficient service.
Sep 29, 2021
Flag as inappropriateApparently choosing any retailer for the voucher is not allowed for online purchases. The info on the cyclescheme website could be clearer.
Sep 29, 2021
Flag as inappropriateAwesome scheme. Recommended
Sep 15, 2021
Flag as inappropriateI was really happy with the service and very happy to receive my orders placed thank you :)
Sep 15, 2021
Flag as inappropriateCyclescheme acted very quick and I recieved my certificate within 48 hours and Tredz provided a great service too .
Sep 9, 2021
Flag as inappropriateReally pleased with how quickly my bike came and very easy to sort out. Main issue would be that my bike came quite damaged and scuffed.
Sep 4, 2021
Flag as inappropriateA very good experience throughout, only gave 4 stars for the range of brands as a few bikes were out of stock.
Sep 1, 2021
Flag as inappropriateReally good service, would recommend to work colleagues and friends
Aug 29, 2021
Flag as inappropriateGood selection. Payment was very easy and communication good. I was easily able to split my order so in stock items were not delayed.
Aug 12, 2021
Flag as inappropriateBike arrived in a dangerous to ride state, but they eventually sorted me out with the missing parts.
Aug 7, 2021
Flag as inappropriateI have used Tredz cycles before and always deliver on time with competitive prices.
Aug 2, 2021
Flag as inappropriateI have used Tredz cycles before and always deliver on time with competitive prices.
Aug 2, 2021
Flag as inappropriateCannot fault Tredz, fantastic customer service from the moment I got on the website I felt in safe hands 5*
Jul 18, 2021
Flag as inappropriateThe service provided by Tredz was very good.
Jul 6, 2021
Flag as inappropriateThe lack of flexibility to change the amount of the voucher is very inconvenient
Jul 5, 2021
Flag as inappropriateSmooth, no fuss transaction
Jun 28, 2021
Flag as inappropriateGreat service
Jun 17, 2021
Flag as inappropriateGreat service and bike arrived well set up and ready to go..
Jun 12, 2021
Flag as inappropriateExcellent customer service from the start, would highly recommend. I love my bike, great price and superb quality.
Jun 10, 2021
Flag as inappropriateVery good except i was unable to guarantee that my products would be available by the time my voucher was processed and issued
Jun 8, 2021
Flag as inappropriateGreat scheme but poor sales advice and shoddy workmanship from Tredz. Sorted in the end but I had to do a lot to get it there.
Jun 8, 2021
Flag as inappropriateCouldn't have a had a better experience. My bike was sent asap!
Jun 2, 2021
Flag as inappropriateOrder was delayed due to stock issue which I was not notified about. When items arrived they still had alarm tags on.
May 28, 2021
Flag as inappropriateGood bike great delivary quick and simple
May 10, 2021
Flag as inappropriateAll pretty simple once past the gobbledygook in the accompanying literature.
May 4, 2021
Flag as inappropriatePerfect ????
Apr 24, 2021
Flag as inappropriateAbsolutely fantastic service
Apr 15, 2021
Flag as inappropriateFantastic service from start to finish , received bike in 2days
Apr 12, 2021
Flag as inappropriateWould highly recommend. Not enough available characters here to comment sufficiently
Apr 6, 2021
Flag as inappropriateBuying a bike was very new to me so I called Treadz for assistance. The advice was excellent and helped me to make a good decision.
Apr 5, 2021
Flag as inappropriateThe level of service I received from Tredz, was second to none. Perfect customer service and will use them again.
Apr 5, 2021
Flag as inappropriateSo fortunate that Tredz had my bike in stock, delivered within a couple of days
Mar 31, 2021
Flag as inappropriateAbsolutely fantastic service, I would highly recommend Tredz
Mar 29, 2021
Flag as inappropriateThe only main issue was stock, which everyone is struggling with due to the pandemic
Mar 27, 2021
Flag as inappropriateEverything was even easier than I thought it would be
Mar 27, 2021
Flag as inappropriateGreat service, very impressed.
Mar 25, 2021
Flag as inappropriateThis was a quick and easy process with Tredz. Communication was excellent and very quick delivery. I would recommend anyone to use Tredz
Mar 24, 2021
Flag as inappropriateExcellent retailer, prompt service with an excellent range of products. Everything arrived fully fitted the day after it was ordered.
Mar 24, 2021
Flag as inappropriateVery good all round and satisfied with my purchase.
Mar 10, 2021
Flag as inappropriateAwesome shop. Speedy delivery. Great products at the best prices.
Mar 8, 2021
Flag as inappropriateDealing with Tredz was easier / less hassle than some of its competitors using a cycle scheme voucher.
Mar 3, 2021
Flag as inappropriateExcellent service and informed throughout of progress.
Feb 24, 2021
Flag as inappropriateIt could be made clearer that you need to ask for the full amount in the certificate, not what it costs you after tax reductions
Feb 10, 2021
Flag as inappropriateDidn’t arrive on notified day accessories arrived damaged Had to fight for meagre compensation
Feb 4, 2021
Flag as inappropriateExcellent experience. Bike arrived on time and was kept updated throughout the process. Would highly recommend Tredz..
Feb 4, 2021
Flag as inappropriateUnfortunately was pretty disappointed to be in a cycle repair shop after 30 mins of cycling. Not sure pre delivery checks carried out.
Feb 1, 2021
Flag as inappropriateFirst class service - I placed my order online on Friday evening & my new bike was delivered on Monday morning.
Feb 1, 2021
Flag as inappropriateI tried to use my certificate with Evans Cycles before this and they wouldn't accept it online, only in store. Nothing they would do.
Jan 30, 2021
Flag as inappropriateVery good from order to payment to dispatch and delivery. Quality product too.
Jan 29, 2021
Flag as inappropriateMuch easier to deal with than chain reaction cycles. Good returns too
Jan 29, 2021
Flag as inappropriateFantastic service
Jan 29, 2021
Flag as inappropriateThe whole system was easy to use- no complaints.
Jan 26, 2021
Flag as inappropriateTredz were amazing.. i am a little confused though by the admin element of the scheme (not the Tredz bit)
Jan 25, 2021
Flag as inappropriateSome items once ordered became unavailable so had to be replaced by other items.
Jan 25, 2021
Flag as inappropriateIt was super easy to order and support over chat and phone was excellent and more over the bike was delivered super quick.
Jan 20, 2021
Flag as inappropriateBikes should be available immediately after the credit issue.
Jan 16, 2021
Flag as inappropriateSuper easy to transact, to say we are in the middle of a pandemic and it was Christmas, delivery was really quick
Jan 13, 2021
Flag as inappropriateOrder process was smooth and easy, bike was ready to use/delivered quickly. Good comms throughout. Great customer experience.
Jan 11, 2021
Flag as inappropriateTredz sent my bike out with only half of the gears working so I have to take to my local bike shop to get it fixed. Service other wise good.
Jan 8, 2021
Flag as inappropriateSpot on easy to order helpful and friendly very fast delivery.
Jan 5, 2021
Flag as inappropriateI was very impressed with the tredz website it was very easy to use and had a great range of bikes and gear I am very happy.
Jan 4, 2021
Flag as inappropriateTredz are great. Ordered the bike on Friday afternoon, arrived on Monday morning with free shipping. Bike came well prepared too.
Jan 4, 2021
Flag as inappropriateGreat service and VERY EASY to use the certificate, unlike some other suppliers I tried with - thanks!
Dec 31, 2020
Flag as inappropriateHave provided great service.
Dec 23, 2020
Flag as inappropriateFantastic service, quick and easy. Would definitely recommend and use again. Also the bike is sweet!!!
Dec 17, 2020
Flag as inappropriateProblems with the bike and still not resolved. It may become a Trading Standards issue, if not sorted soon.
Dec 16, 2020
Flag as inappropriateGreat service
Dec 15, 2020
Flag as inappropriateI have faced a number of issues with Tredz. Bike received damaged - appeared second hand. I have had to pay for a repair myself.
Dec 14, 2020
Flag as inappropriateTerrible long waiting delivery . Chaised couple times but finally shop agreed change bike because originally booked never recieved
Dec 9, 2020
Flag as inappropriateExcellent service and great quality kit.
Dec 8, 2020
Flag as inappropriateVery positive experience all round. Great selection of bikes, fantastic service, speedy delivery, and great after-sales support.
Dec 4, 2020
Flag as inappropriateI ordered exactly what I needed online with ease. I then spoke to someone on the online chat to confirm all was received and correct. A*
Dec 1, 2020
Flag as inappropriateCustomer service was very poor. Company refused to accept their assembly instructions were incomplete or there was an issue. Avoid.
Nov 27, 2020
Flag as inappropriateReally good selection of bikes to choose from.very easy to redeem cycle scheme certificate. Bike came fully set up ready to ride.
Nov 19, 2020
Flag as inappropriateWhen I was let down Trendz were great
Nov 18, 2020
Flag as inappropriateFantastic service & really quick
Nov 17, 2020
Flag as inappropriateThe bike I chose was incorrectly advertised on the Tredz website so had to arrange a return. Being pushed from pillar to post, poor service.
Nov 9, 2020
Flag as inappropriateVery easy to use the cycle scheme via online ordering. Also very quick delivery from time of order.
Nov 4, 2020
Flag as inappropriateAvailable bikes was understandably impacted by COVID, but of all online retailers I checked they had by far the best range available!
Nov 4, 2020
Flag as inappropriatethey didnt include the free bike kit ie spanner etc so I had to chase but they got it to me n 48hrs
Nov 4, 2020
Flag as inappropriateExcellent range, service and delivery. Would definitely recommend!
Nov 2, 2020
Flag as inappropriateA1 - love Tredz
Oct 31, 2020
Flag as inappropriateI bought a cycle and accessories from Tredz. The process was straight forward using a voucher I had previously received from Cyclescheme.
Oct 29, 2020
Flag as inappropriateTredz were super supportive pre-order and patient in helping to select suitable products.
Oct 29, 2020
Flag as inappropriateExcellent
Oct 22, 2020
Flag as inappropriateSo good! Would recommend!
Oct 21, 2020
Flag as inappropriateparts did not arrive as expected and bike was scratched and damaged local repair shop had to fix.
Oct 16, 2020
Flag as inappropriatewould have gave 5 stars but TNT sent one bike to the incorrect depot so they were delivered 3 days apart instead of the same day
Oct 15, 2020
Flag as inappropriateAbsolutely superb customer service from beginning to end. Nothing was too much trouble, would recommend wholeheartedly!
Oct 5, 2020
Flag as inappropriateawesome - great experience and I love my new bike
Oct 2, 2020
Flag as inappropriateEverything worked like a dream. Great job from all partners involved in the scheme. Im one very happy , satisfied customer. Keep it up guys.
Oct 1, 2020
Flag as inappropriateVery pleased with the whole process of ordering & receiving my bike. It arrived with a small issue which was corrected within an hour!
Sep 30, 2020
Flag as inappropriateHonestly so impressed with tredz, great service from start to finish after a nightmare experience with Evans.
Sep 30, 2020
Flag as inappropriateWas very happy
Sep 30, 2020
Flag as inappropriateStill not got order
Sep 29, 2020
Flag as inappropriateTredz communication was fantastic and they were very helpful, unfortunately the delivery company used were not good.
Sep 28, 2020
Flag as inappropriateTredz was outstanding from start to finish.
Sep 28, 2020
Flag as inappropriateI had to return both mudguards & pedals as not compatible to the bike. The process was slow and I remain without replacements.
Sep 21, 2020
Flag as inappropriateGreat service
Sep 18, 2020
Flag as inappropriateSuperb service
Sep 17, 2020
Flag as inappropriateAl good
Sep 16, 2020
Flag as inappropriateGreat service looking forward to going home and opening my package
Sep 14, 2020
Flag as inappropriateReally pleased with tredz online. It was fantastic experience.
Sep 13, 2020
Flag as inappropriateAll in all great service from order to receipt one slight scratch, offered 50 quid compo which was a fair resolution.
Sep 7, 2020
Flag as inappropriateTerrible experience. Tredz lost my order for over a month and could not locate it. Items have now arrived damaged and incomplete. 0 stars
Sep 7, 2020
Flag as inappropriateReally Good
Sep 6, 2020
Flag as inappropriateHad a wonderful experience with stress from start to finish. Great product range, good communications and a superb, well packaged bike.
Sep 3, 2020
Flag as inappropriateStock levels poor, but entirely understandable due to the situation over the last 6 months
Aug 26, 2020
Flag as inappropriateOverall excellent customer service so far
Aug 26, 2020
Flag as inappropriateTredz have a good range, and payment using the scheme was very straight forward. Still there is no substitute for buying from a local shop.
Aug 25, 2020
Flag as inappropriateThe design of the bike I received is a little different from the one advertised - the pictures showed a more versatile rear rack.
Aug 18, 2020
Flag as inappropriateNo problems at all.
Aug 17, 2020
Flag as inappropriateBike can with a faulty innertube but was quickly replaced FOC
Aug 14, 2020
Flag as inappropriatearrived poorly assembled the chain kept coming of and was rubbing had to be fixed and a there is a big chip in the paint very disappointing
Aug 12, 2020
Flag as inappropriateTredz are amazing when it comes to customer service and their technical understanding on the bikes. I will use them again .
Aug 12, 2020
Flag as inappropriateCommunicated well with chip to paint work, but took a long time to get through on the phone - 20-30 mins.
Aug 10, 2020
Flag as inappropriateMy certificate came in at a penny under the value of the bike I wanted but Tredz were superb in getting this sorted for me.
Aug 6, 2020
Flag as inappropriateGreat retailer. Kept me informed at every step. Orders bike during lockdown so took slightly longer but Tredz werein constant contact. Fab.
Aug 6, 2020
Flag as inappropriateExcellent service. Very happy with the whole process.
Aug 3, 2020
Flag as inappropriateTredegar were excellent. First class customer service.
Jul 31, 2020
Flag as inappropriateeffortless and painless process
Jul 30, 2020
Flag as inappropriateCommunications were excellent and bike Was perfect
Jul 30, 2020
Flag as inappropriateTo be fair, speed and comms were probably affected by covid-19.
Jul 29, 2020
Flag as inappropriateVery poor service delays with no comms - in the end had to settle to another bike - even when it arrived bits were missing! Wont use again
Jul 29, 2020
Flag as inappropriateCommunication, delivery and bike set up were excellent by Tredz from start to finish
Jul 23, 2020
Flag as inappropriateVery simple process from start to finish. Tredz offered advice and made the whole process clear. My new bike arrived set up and ready to go.
Jul 22, 2020
Flag as inappropriateAll was very well, except the tools to set up the bike were missing, but they said they will send them over. Will see when it happens.
Jul 21, 2020
Flag as inappropriateAbsolutely no issues at all either with requesting my voucher and then ordering my bike from Tredz. Everything was seamless, thanks guys :)
Jul 20, 2020
Flag as inappropriateTerrible service, no stock and when I get my bike it wasn't correctly built. We never use them again
Jul 19, 2020
Flag as inappropriateCommunication was poor and i had to wait longer than i would have liked, bike is amazing however i have several teething problems with it.
Jul 14, 2020
Flag as inappropriateVery happy - Cyclescheme check out was first rate. Delivery was a little slower than usual due to pandemic - but not their fault.
Jul 13, 2020
Flag as inappropriatebike was meant to come with pedals and didn't but apart from that delivery was faster than expected - impressive given the pandemic
Jul 13, 2020
Flag as inappropriateA+
Jul 9, 2020
Flag as inappropriateBike had many issues I had to get fixed
Jul 8, 2020
Flag as inappropriateThere are a couple of issues with the bike which need resolving. Something is catching on the rear wheel and the gear changes are not smoot
Jul 7, 2020
Flag as inappropriateAwesome service and timelines were respected by the our! Very convenient that you can redeem the voucher straight away on the checkout!
Jul 6, 2020
Flag as inappropriateI bought an Adventure bike and Tredz were head and shoulders above all of the other retailers in my opinion. Low on stock due to Covid.
Jul 2, 2020
Flag as inappropriateI tried to use Wiggle and another to get the items i was after but found their systems confusing and clunky, Tredz were excellent throughout
Jun 30, 2020
Flag as inappropriateProbably more difficult during covid as availablilty Not as easy due to covid
Jun 17, 2020
Flag as inappropriateTop class service from Tredz, really impressed with the whole process. Minor problems with the courier delivery 9no fault of Tredz) .
Jun 12, 2020
Flag as inappropriateReally good service despite difficult conditions of lockdown, online chat function was espcially helpful seeking advice on bike selection
Jun 12, 2020
Flag as inappropriateI shopped around on lots of sites but Tredz had by far the best range and the easiest checkout process for using Cyclescheme certificates.
Jun 11, 2020
Flag as inappropriateTredz had a direct entry to use Cyclescheme cert. Couldn't have been easier
Jun 11, 2020
Flag as inappropriateGreat service and support from both Cyclescheme and Tredz. Couldn't fault. Trust me to pick a bike that was not in stock.
Jun 10, 2020
Flag as inappropriatemuch better than wiggle
Jun 5, 2020
Flag as inappropriateThe experience of ordering online has been fantastic. Chat for guidance and good communication on order status and delivery.
Jun 3, 2020
Flag as inappropriatethere was some delay to the order but this was around the start of the COVID restrictions so suppliers were delayed so all in all not bad
Jun 3, 2020
Flag as inappropriateBike broke on first ride. Picked up by TREDZ over a week after I reported it. Now more than 3 weeks. No bike! No communication!
Jun 1, 2020
Flag as inappropriateBike was perfectly assembled before delivery. Tool supplied & clear instruction. Real attention to detail which made all the difference!
May 28, 2020
Flag as inappropriateTrying to contact this company for advice was awful sold out of many bikes making choice limited
May 25, 2020
Flag as inappropriateDelayed due to the Coronavirus, but the overall service was very good
May 20, 2020
Flag as inappropriateOutstanding service before, during and after my bike purchase from these guys - absolutely brilliant. Cyclescheme was also great :)
May 5, 2020
Flag as inappropriateVery good service. I needed to contact them regarding the bike and I used chat, which was very good.
Apr 20, 2020
Flag as inappropriateRear mech bolt was sticking through the box and slightly scratched. Could do with better protection. Otherwise Tredz are great!
Apr 7, 2020
Flag as inappropriateGreat service very easy to use online thanks
Apr 6, 2020
Flag as inappropriateThank you
Apr 2, 2020
Flag as inappropriateI still have a problem with the cycle saddle that needs to be resolved but the overall service was good
Mar 27, 2020
Flag as inappropriateFantastic, friendly customer service that exceeded my expectations. they were quick to answer any questions & went above and beyond!
Mar 19, 2020
Flag as inappropriateVery good reliable service will shop with you again and tell friends
Mar 12, 2020
Flag as inappropriateCertificat took ages from cyclescheme to be issued, and in that time items were sold out and others had price changes. No fault of Tredz
Mar 10, 2020
Flag as inappropriateTime delay in receiving code for payment takes far too long online as bike identified especially if on sale will be out of stock
Mar 10, 2020
Flag as inappropriateOverall an excellent experience and cyclescheme very helpful in adjusting supplier after original coice ran out of stock in correct size
Mar 9, 2020
Flag as inappropriatePoor customer service, parts missing from delivery, delivery on time, then delayed, then on time (Same day) Overall customer service poor.
Mar 6, 2020
Flag as inappropriateAfter leaving a review on trust pilot, I received a gift from them as a thankyou, absolutely amazing service, 200% always recommend!
Mar 4, 2020
Flag as inappropriateVery easy process, quick delivery and I'm loving my bike
Feb 25, 2020
Flag as inappropriateMy delivery was delayed by delivery partner which resulted me making a 100 mile round trip at my own cost to collect my bike!
Feb 24, 2020
Flag as inappropriateUnlike some retailers Tredz allowed me to enter the certificate at the time of purchase, securing the bike I wanted.
Feb 21, 2020
Flag as inappropriateSo easy and quick to use plus a great selection of bikes, would use again for sure.
Feb 20, 2020
Flag as inappropriateThere was a small issue with a delayed delivery due to the bike not getting to the DHL depot in time but the tredz team have been amazing...
Feb 20, 2020
Flag as inappropriateSo easy with Tredz! Bike delivered very quick. I was riding instantly!
Feb 18, 2020
Flag as inappropriateI had to change my retailer because the bike I wanted was no longer available. The lady at tredz was so helpful. The process was so quick.
Feb 15, 2020
Flag as inappropriateGreat service
Feb 7, 2020
Flag as inappropriateReally easy from start to finish!!
Feb 6, 2020
Flag as inappropriateBest ever
Jan 31, 2020
Flag as inappropriateTredz staff very profesional
Jan 31, 2020
Flag as inappropriateThis is the second bike I have purchased from Tredz, and both times they have been amazing. The staff are friendly and helpful. 5*
Jan 7, 2020
Flag as inappropriateUnfortunately the wrong bike was sent in the first instance. I was pleased to receive the right bike before Christmas.
Jan 4, 2020
Flag as inappropriateThe Tredz web site appears well adapted for vouchers. Slowest was Cyclescheme issuing voucher once employer transferred funds.
Jan 3, 2020
Flag as inappropriateThanks
Dec 27, 2019
Flag as inappropriateExcellent service from start to finish
Dec 18, 2019
Flag as inappropriateMy experience with Tredz (online) was very good, the customer service was excellent too. I would highly recommend using Tredz (online).
Dec 13, 2019
Flag as inappropriateAll in all was impressed, it did take over a week and for me to contact the shop to find out the bike i originally wanted was discontinued.
Dec 10, 2019
Flag as inappropriateWent though like a dream and I got my dream bike I love the ride to work Thank you Paul
Nov 22, 2019
Flag as inappropriateExcellent service from the Tredz team
Nov 18, 2019
Flag as inappropriateFantastic service from Tredz with very quick delivery.
Nov 6, 2019
Flag as inappropriateIt was very fast when I ordered my bike and good service too
Nov 1, 2019
Flag as inappropriateExcellent service, found a mark on the bike that I chose so offered money off, bike delivered quickly and without damage.
Oct 31, 2019
Flag as inappropriateThe team really helped me research and select the right products for me, even before I applied. Online chats, emails and phone calls. A+++
Oct 23, 2019
Flag as inappropriateProblem with the DHL delivery service on the day meant bike came very late with no working live tracking
Oct 23, 2019
Flag as inappropriateI would not recommend Tredz to anyone as an online retailer. Appalling customer service and I will not be using them again.
Oct 19, 2019
Flag as inappropriateAn item was missing in the original delivery. After contacting them the item was dispatched and arrived the following day, no hassle.
Oct 17, 2019
Flag as inappropriateVery helpful retailer. Customer service good too although I couldn't reserve my bike as they have no means if doing that.
Oct 17, 2019
Flag as inappropriateThank you cycle scheme for helping me in getting my bike, paid for the bike the same day of application very fast service .
Oct 15, 2019
Flag as inappropriateVery simple process. All arrived as expected and very happy with the bike and ease of how to use Cyclescheme.
Oct 5, 2019
Flag as inappropriateTop online Seller
Oct 4, 2019
Flag as inappropriateAbsolutely shocking service, the worst company I've ever dealt with !!!!
Sep 21, 2019
Flag as inappropriatedelivery was delayed twice because of DHL, not tredz fault directly. DHL have shocking ways of dealing with it as well.
Sep 20, 2019
Flag as inappropriateThe delivery by DHL was shocking, they were supposed to deliver on Wednesday stayed in all day and then said delivery would be 2 days later
Sep 19, 2019
Flag as inappropriateSuper fast delivery, love the bike!
Sep 18, 2019
Flag as inappropriateI had a number of issues arranging delivery. The bike has been poorly put together and the charger arrived broken.
Sep 12, 2019
Flag as inappropriateThe bike was received with no problems, many thanks
Sep 3, 2019
Flag as inappropriateAbsolutely faultless service.... definitely my 1st choice for any of my cycling needs????
Aug 27, 2019
Flag as inappropriateDelivery was a disaster had to cancel it on the first attempt had it changed to pick up on Thursday the 15/08 to deliver on the 16/08
Aug 25, 2019
Flag as inappropriateExcellent
Aug 22, 2019
Flag as inappropriateExcellent customer service and excellent customer care
Aug 21, 2019
Flag as inappropriateThis transaction considering the added detail of the cyclescheme certificate was one of the fastest I've ever known!
Aug 12, 2019
Flag as inappropriateBest value!
Aug 6, 2019
Flag as inappropriateDelivery communication was very poor. Would not use this retailer in the future.
Jul 31, 2019
Flag as inappropriateGreat choice from Tredz and a phone call to arrange delivery. Cyclescheme straightforward and easy to navigate and pay with the certificate.
Jul 17, 2019
Flag as inappropriateReally good service ahead of the purchase. Love the chat box. Only thing is maybe being able to choose delivery slots, but generally great.
Jul 11, 2019
Flag as inappropriateI have used Tredz for my Cyclescheme purchases on several occasions now, and they provide a great range of goods, in shop intimidating
Jul 11, 2019
Flag as inappropriateExcellent, great website and bike perfect
Jul 11, 2019
Flag as inappropriateTredz were fantastic to order from, very communicative and helpful in securing the bike I required. highly recommend for this scheme
Jul 6, 2019
Flag as inappropriateTotal bad experience regarding delivery and return. Would not recommend them.
Jul 4, 2019
Flag as inappropriateVery Happy and would recommend Tredz to others. Service was quick and I was informed at every step and goods delivered on time as promised.
Jul 3, 2019
Flag as inappropriateAll round good service from Tredz
Jun 26, 2019
Flag as inappropriateConfusing comms after purchase regarding delivery. Guys on the phone (twice) said different things, order tracking page said another.
Jun 25, 2019
Flag as inappropriateGreat service and price
Jun 25, 2019
Flag as inappropriateoverall happy
Jun 24, 2019
Flag as inappropriatevery poor though that you can't combine the shop's special discounts with a cyclescheme voucher
Jun 21, 2019
Flag as inappropriateTredegar on-line have very poor customer service, inflexible and did not fulfil their delivery promise - delivery was two weeks late
Jun 20, 2019
Flag as inappropriateWas told three time it would be delivered on Tuesday so had organised someone waiting. Was a day late. Manor inconvenience.
Jun 17, 2019
Flag as inappropriatequick service and easy to use
Jun 13, 2019
Flag as inappropriateOnline details were very clear and simple to use. Speaking to Tredz excellent knowledge of C2W and products. very efficient despatch also.
Jun 13, 2019
Flag as inappropriateExcellent
Jun 7, 2019
Flag as inappropriateBig mistake buying online - courier delivered bike to wrong address, finally received it broken. Gears very poorly adjusted, needed serviced
Jun 4, 2019
Flag as inappropriateI tried first with a local shop in Swindon but I was very disappointed. After this I went to Tredz and they really customer focused. GREAT
Jun 4, 2019
Flag as inappropriategreat experience using Tredz!
May 30, 2019
Flag as inappropriateVery easy to deal with
May 24, 2019
Flag as inappropriategreat customer service
May 17, 2019
Flag as inappropriateVery small delay but kept informed. Service and communication have been excellent.
May 15, 2019
Flag as inappropriateEverything is fine, I'm happy with this store and cooperation The TREDZ Online store is great. Thanks for new bike
May 9, 2019
Flag as inappropriateThe delivery was a problem - but this was due to the delivery company, not Tredz. Tredz was excellent throughout.
May 2, 2019
Flag as inappropriateBike wasn't in stock when ordered so took two weeks to deliver. Was delivered on the day stated and time allocated though.
May 2, 2019
Flag as inappropriateA bit disappointed with regards only received approx 80% of my original quoted items as not in stock once certificate came through.
May 1, 2019
Flag as inappropriateIt was a very easy transation
May 1, 2019
Flag as inappropriateexcellent service from Tredz and very pleasant and informative to deal with
Apr 25, 2019
Flag as inappropriatePeople seem to give Tredz bad reviews... My order was split as some items not in stock, and they arrived early! 5 stars. Very good.
Apr 23, 2019
Flag as inappropriatevery user friendly service and so efficient with great communication , well done.! and thanks, Shaun.
Apr 19, 2019
Flag as inappropriateWould totally recommend TREDZ. Loads of choice. Great communication. Cycle Scheme is brilliant. Great way to get fit. DO IT!!!!!
Apr 18, 2019
Flag as inappropriateVery happy with everything
Apr 18, 2019
Flag as inappropriatecould not have been better!
Apr 17, 2019
Flag as inappropriateFantastic store to deal with. Bike set up perfect. Couldn’t ask for better service!!
Apr 17, 2019
Flag as inappropriateToo many processes that are clunky
Apr 16, 2019
Flag as inappropriateAwesome ????????
Apr 3, 2019
Flag as inappropriateBicycle Delivered on 14 Feb, due to a fault sent back, then returned to me still with fault. Sent back again, now waiting for delivery.
Apr 1, 2019
Flag as inappropriateVery helpful, I emailed details of my bike spec and the Tredz team matched the best wheel set to my commuting requirements and budget.
Apr 1, 2019
Flag as inappropriateExcellent service from the team, just how customers should be treated. Communication was spot on, highly recommend!
Mar 30, 2019
Flag as inappropriateHelpful and courteous phone update and simple ordering process
Mar 27, 2019
Flag as inappropriateTredz is a excellent cycle shop with a great range off products . communication with the shop was first class
Mar 27, 2019
Flag as inappropriateReally good comms before throughout the purchase. Would highly recommend.
Mar 25, 2019
Flag as inappropriatePretty good service, but had some screws fall off my bike while riding it and the bar end frequently come off, leave the tape exposed.
Mar 21, 2019
Flag as inappropriateI never rate anyone, I think doing this is a waste of my time, however, this time I must say the retailer was 5+ stars
Mar 13, 2019
Flag as inappropriatePerfect service.
Mar 12, 2019
Flag as inappropriateTredz has a great Customer Service online chat who helped me during all the process. Great support, advice on accessories and communication.
Mar 11, 2019
Flag as inappropriateGreat retailer, this is the second time I have used them to get a bike through cyclescheme and great service both times
Mar 11, 2019
Flag as inappropriateTredz where an absolute pleasure to deal with, I will ensure that all future bike purchases are done through them.
Mar 5, 2019
Flag as inappropriateA 12 hours window for delivery is too wide. I had to ask several neighbours until one said yes in order to not lose a working day.
Feb 25, 2019
Flag as inappropriateGreat shop with great product at excellent prices. just bought the fourth bike from Tredz and not the last one. Highly recommended
Feb 17, 2019
Flag as inappropriateExcellent customer support both online through the website with useful info, as well as through the customer services team.
Feb 6, 2019
Flag as inappropriateExcellent Shop. Great Customer Service. Always kept me well informed as to what was going on with my delivery. Very Happy.
Jan 31, 2019
Flag as inappropriateAbove all sterling response from Tredz, chat, phone and email always responsive. Range stock issues. Delivery brilliant.
Jan 30, 2019
Flag as inappropriateExcellent
Jan 22, 2019
Flag as inappropriateSmooth & easy process from start to finish - appreciated the follow up call to ensure I had ordered the correct size :-)
Jan 16, 2019
Flag as inappropriateTop notch service !!!!
Jan 11, 2019
Flag as inappropriateTredz were very easy to deal with. I had a few communications with them during the process and they could not do enough to help. Superb.
Jan 11, 2019
Flag as inappropriateTredz online were highly efficient from receiving my order to completion. It felt like a highly efficient and streamlined process. thanks
Jan 7, 2019
Flag as inappropriateIssues with delivery company meant my package showed as delivered but was delivered to a neighbour without posting me delivery note.
Jan 3, 2019
Flag as inappropriateReally easy to enter voucher code as payment, had phone call within 2 hours of order placement confirming delivery date
Dec 17, 2018
Flag as inappropriateOriginal I had a C2W to use at Rapha, but I found Rapha difficult to deal with, Tredz were fantastic. and were easy to use.
Dec 17, 2018
Flag as inappropriateDelivery was slow, I was not told when my items were coming, half the order was missing and the wrong jersey was sent, many other issues
Dec 16, 2018
Flag as inappropriateordered bike Friday got it Monday morning , brilliant service from tredz bikes
Dec 15, 2018
Flag as inappropriatePrices fluctuate rapidly, the quote only lasts for 7 days, if your item goes up in price you'll end up paying more.
Dec 10, 2018
Flag as inappropriateHad a few issues, bike arrived, without bike stand, second one shipped and arrived a week later. Bike has already required maintenance
Dec 3, 2018
Flag as inappropriateEverything went very smoothly and deliverly was quick. You need to check the stock regularly though as the quotes only last a few days.
Dec 3, 2018
Flag as inappropriateSimple and easy to order, excellent communication and prompt delivery of a bike I'm really pleased with.
Dec 3, 2018
Flag as inappropriateterrible availability; and a real lack of understanding from the customer service team about how the certificate works.
Dec 3, 2018
Flag as inappropriatevery easy site good communication and fast delivery would defiantly use again if i need another bike.
Nov 26, 2018
Flag as inappropriateGreat service. They called before the bike was to ship and explained the steps i would need to take inorder to get the bike up and running.
Nov 23, 2018
Flag as inappropriateWas slightly disappointed that the discount code was wiped from my basket when i used cycle scheme
Nov 21, 2018
Flag as inappropriateGreat experience from start to finish, including bag goodies with good quality tools needed to set the bike up after delivery.
Nov 16, 2018
Flag as inappropriateAbsolutely brilliant service and great communication throughout I would definitely use them again
Nov 14, 2018
Flag as inappropriateAbsolutely excellent service, very prompt dispatch, tracking and delivery perfect, and kept me informed via phone as well. Recommended.
Nov 12, 2018
Flag as inappropriatei would recommend tredz to anyone looking to purchase on the cyclescheme. as i was very pleased with my purchase.
Nov 8, 2018
Flag as inappropriateThe staff at Tredz were very helpful and friendly. Would recommend Tredz and use again in the future
Nov 6, 2018
Flag as inappropriateGreat communication and speed with Tredz (Online), bike and equipment dispatched very fast and arrived the next day. Happy customer
Nov 4, 2018
Flag as inappropriateI spent whole week hours each day, and Tredz bike had the widest range or bikes and sizes available, especially with the newest releases.
Nov 3, 2018
Flag as inappropriateGreat scheme, very easy to use. Tredz gave excellent service - very good communication, fast delivery.
Nov 1, 2018
Flag as inappropriateTop service from Cyclescheme and Tredz
Oct 27, 2018
Flag as inappropriateWould have given 5 stars for delivery but first bike failed safety check and took a week longer for me to get my bike, otherwise, greatshop!
Oct 24, 2018
Flag as inappropriateIt could not have been easier or smoother. Excellent customer service during and after sales. Have subsequently used privately. Great store.
Oct 23, 2018
Flag as inappropriateOrdering from Tredz has been a logistical nightmare. I will never use them again.
Oct 22, 2018
Flag as inappropriateLoving it, was so easy... once I had the certificate, it literally took 2-3 days before I took delivery of my bike. Happy Days!!
Oct 5, 2018
Flag as inappropriateTredz is the WORST online purchase i've ever made. An absolute shambles. Lost my bike in transit. I had to chase them! MINUS 5 STARS
Oct 4, 2018
Flag as inappropriateGreat and efficient service. I ordered online and collected my delivery with no hassle. I will recommend Tredz to anybody.
Sep 28, 2018
Flag as inappropriateVery bad experience. Bike out of stock, then delivered wrong bike, were slow to replace, poor customer service, still waiting for call back
Sep 24, 2018
Flag as inappropriateGreat customer service over the phone. Friendly to deal with and able to explain in a simple way to the non-professional.
Sep 21, 2018
Flag as inappropriateI did not feel that Tredz were knowledgeable of products but satisfied with speed of delivery.
Sep 21, 2018
Flag as inappropriateExcellent customer service from Tredz, very simple online ordering process using the cyclescheme certificate.
Sep 12, 2018
Flag as inappropriateso easy to use, thanks so much
Aug 31, 2018
Flag as inappropriateGreat to have received bike in almost ready condition. Maybe received too many emails?
Aug 28, 2018
Flag as inappropriateVery easy and straightforward from beginning to getting on my new bike and going for the first ride , highly recommend
Aug 27, 2018
Flag as inappropriateVery good
Aug 21, 2018
Flag as inappropriateexcellent other than the exclusion from any deals because we're using the voucher towards purchases
Aug 21, 2018
Flag as inappropriateno issues whatsoever with the cycle scheme
Aug 21, 2018
Flag as inappropriateA really remarkable company. I'll definitely come back and use this shop in my future purchases.
Aug 17, 2018
Flag as inappropriateExcellent service, would recommend.
Aug 14, 2018
Flag as inappropriateGreat service very happy customer.
Aug 9, 2018
Flag as inappropriateVery easy to sign up to the cycle scheme. Great range on Tredz website and lots of communication online.
Aug 9, 2018
Flag as inappropriateDelivered late costing me a whole days wage. I was told the manager would get back to me which never happened. Pretty poor service.
Aug 2, 2018
Flag as inappropriatevery easy to use and informative website. customer service once the order was place was first class. would highly recommend Tredz !!
Aug 2, 2018
Flag as inappropriateThe bike I originally ordered was unavailable, but the Tredz staff were very helpful in me finding an alternative
Aug 1, 2018
Flag as inappropriateExcellent service. Email communication would of been beneficial, however, confirmation via telephone was good.
Jul 31, 2018
Flag as inappropriateInitial bike not available as discontinued but excellent service over the phone to select another. Delivery as promised. Great experience.
Jul 30, 2018
Flag as inappropriateI will never use this company again.
Jul 30, 2018
Flag as inappropriateCan’ t Fault service and value. Only shop who would accept voucher for discounted bike without adding a fee
Jul 26, 2018
Flag as inappropriateGreat service. Thanks
Jul 23, 2018
Flag as inappropriateThere isn't enough flexibility in the 8-6 delivery arrangements, most co's offer a smaller window or a phone call nearer the time
Jul 23, 2018
Flag as inappropriateExcellent as ever.
Jul 21, 2018
Flag as inappropriateFrom start to finish everything went smoothly can't fault tredz online or cyclescheme.
Jul 18, 2018
Flag as inappropriateDelivery took a while and you can only have an all-day appointment but they do keep the delivery free of charge!
Jul 5, 2018
Flag as inappropriateIt was great to receive the bike almost ready to go. Tredz also sent some useful tools. I'm really happy with the service.
Jul 2, 2018
Flag as inappropriateTredz after service is appalling
Jun 28, 2018
Flag as inappropriateGood customer service that answered questions quickly, and has a good returns policy
Jun 26, 2018
Flag as inappropriateVery helpful after sales. Responding promptly to any queries.
Jun 22, 2018
Flag as inappropriateDelivery took nearly 2 weeks instead of the 3 days as advertised on the website at check out. Bike needed a bit of adjusting by a mechanic
Jun 13, 2018
Flag as inappropriateVery good company and the quality of build and customer service is really good, having to be in 8am-6pm a pain, need more accurate delivery
Jun 12, 2018
Flag as inappropriateGreat store
Jun 10, 2018
Flag as inappropriateVery poor retailer. First of all delayed my order with about 2 weeks. Second of all the communication it is hard to describe in words.
Jun 7, 2018
Flag as inappropriateThe best service I’ve had from cyclescheme, had a phonecall the day I made my purchase, with delivery time and information.
Jun 6, 2018
Flag as inappropriateThe bike and accessories were well packaged and delivered exactly when scheduled. Communication throughout the process was brilliant.
May 29, 2018
Flag as inappropriatebike poorly set up. internal cables rattled and read brake rubbed
May 25, 2018
Flag as inappropriateFantastic service very helpful and excellent choice of bikes. Have told all my friends to use Tredz. Highly recommended
May 23, 2018
Flag as inappropriateThe only issue I had was the fact that my flat/house number was missing off the box on my order, so there was a big delay in receiving it
May 22, 2018
Flag as inappropriatei'm realy happy about cyclescheme :D
May 15, 2018
Flag as inappropriateCouldn't be happier.
May 11, 2018
Flag as inappropriateBrilliant service. Easy assembly. Highly recommend.
May 9, 2018
Flag as inappropriateSuperb Service Thankyou
Apr 24, 2018
Flag as inappropriateI am so impressed with the service I received from tredz. I would definitely recommend them. So easy to order online and fast service.
Apr 13, 2018
Flag as inappropriatetredz amazing. TNT awful
Apr 10, 2018
Flag as inappropriateHuge selection of bikes and equipment to suit everyone, will buy from tredz again 100%
Apr 9, 2018
Flag as inappropriateVery good service from the time i placed my order to the time my bike arrived at my door
Apr 4, 2018
Flag as inappropriateVery easy to use certificate and prompt delivery. Super impressed.
Apr 3, 2018
Flag as inappropriateI am very satisfied with the service provided by Tredz!
Mar 29, 2018
Flag as inappropriateTNT delivery was abysmal. 1st delivery they did not even attempt delivery. 2nd time I had to explain how to deliver Rudest driver I ever met
Mar 19, 2018
Flag as inappropriateThe customer service from Tredz is second to none. I would recommend them to anyone.
Mar 17, 2018
Flag as inappropriateTredz were unreal with me,speedy delivery great advice. Would recommend them to anyone. First class service
Mar 16, 2018
Flag as inappropriateAbsolute pleasure to deal with Tredz 10/10
Mar 15, 2018
Flag as inappropriateThe speed of getting the certificate approved and receiving the bike was superb!! 3 working days!!
Mar 13, 2018
Flag as inappropriateVery quick and dad 5 star
Mar 6, 2018
Flag as inappropriateDelivered on time. Great packaging of the bike. Will definitely use Tredz again.
Mar 5, 2018
Flag as inappropriateExcellent to deal with - would highly recommend!!!!!
Mar 2, 2018
Flag as inappropriateBike ended up not being in stock, but gave me £70 of parts as an apology
Feb 27, 2018
Flag as inappropriateTredz were amazing I have to say. So friendly, helpful and a great service all round. I highly recommend them.
Feb 26, 2018
Flag as inappropriateVery happy with the service I got and very pleased with my purchase
Feb 19, 2018
Flag as inappropriatevery happy and all don in 3 days thank you
Feb 16, 2018
Flag as inappropriateOn time. Everything in the box. Brilliant, highly recommend.
Feb 15, 2018
Flag as inappropriateThey were good in general,they didn't knock on the door and about to leave without delivering the bike.your last question is sexist.
Feb 13, 2018
Flag as inappropriateNot all items I wanted to buy were available in the scheme, delivery was inconvenient as I had to take a day off work to sign for it
Feb 12, 2018
Flag as inappropriateExcellent service as usual. Even received a phone call to inform me about delivery time which was much appreciated.
Feb 12, 2018
Flag as inappropriateI’ve used the system a few years ago but it infinitely better now. Keep up the good work.
Feb 8, 2018
Flag as inappropriateTredz is a fantastic website with an extensive variety of bikes available and a top notch efficient delivery service.
Feb 7, 2018
Flag as inappropriateCyclescheme lost my payment from my employer so had to do lots of chasing around to get it sorted
Feb 7, 2018
Flag as inappropriateTredz: excellent range, good customer communication. Will use next time.
Feb 6, 2018
Flag as inappropriateSo easy to use the scheme voucher as it is integrated in the checkout of Tredz. All in all very impressed and will use them again.
Feb 6, 2018
Flag as inappropriateHelpful retailer. Delivery came as informed.
Jan 4, 2018
Flag as inappropriateCustomer service after care was of a very high standard and managed to address my issue quickly and professionally.
Jan 2, 2018
Flag as inappropriateThe bike has got a scratch on the right gear shifter casing on the handlebar when arrived, nuts and bolts were not tightened.
Dec 22, 2017
Flag as inappropriateThe only issue I had was the all day delivery service Mon-Fri. This caused quite an issue trying to arrange for someone to receive the order
Dec 18, 2017
Flag as inappropriateIt wasn't very clear as to how much repayment would be and so it was a guess as to what I could afford this could be made clearer
Dec 4, 2017
Flag as inappropriateBrill retailer, got my bike delivered a day early, Only 2 days after redeeming my voucher. Got a free bike kit as well.
Nov 28, 2017
Flag as inappropriate????????????????????????????????????????????????????????????
Nov 28, 2017
Flag as inappropriateGreat service from the team at Tredz, will be back again for accessories and service parts as needed.
Nov 28, 2017
Flag as inappropriateTredz were very helpful when I phoned for assistance. Thoroughly recommended!
Nov 28, 2017
Flag as inappropriateGreat dealer, quick delivery, bike comes fully built, all that I needed to do was straighten the bars and attach the pedals, ready to ride
Nov 28, 2017
Flag as inappropriateThis is my second time very helpfull and easy
Nov 28, 2017
Flag as inappropriatecould not fault the service or product. will definitely use Tredz again!
Nov 28, 2017
Flag as inappropriateTREDZ was a fantastic company to deal with. HIGHLY recommend
Nov 28, 2017
Flag as inappropriateTredz is a great company with good communication and customer focus.
Nov 27, 2017
Flag as inappropriateComms very good pre-sale but not as good post sale with no response to a query i had.
Nov 22, 2017
Flag as inappropriateTredz were quick and helpful
Nov 21, 2017
Flag as inappropriateCustomer support was not good. The pedal broke after one use and they made me pay £100 to replace. I wouldn't use them again.
Nov 20, 2017
Flag as inappropriateGreat place to shop for a new bike, massive range to choose from at a good fair price.
Oct 31, 2017
Flag as inappropriateit was very easy
Oct 30, 2017
Flag as inappropriateHappy would buy again
Oct 30, 2017
Flag as inappropriateExcellent business would definitely use them again and certainly recommend Tredz.
Oct 29, 2017
Flag as inappropriateTredz were absolutely fantastic in very way - I could not recommend them enough. They found me a fantastic bike which was well suited to my
Oct 23, 2017
Flag as inappropriateOutstanding customer service from Tredz! They kept me fully updated for the entire order and delivery process. So much better than Wiggle!!
Oct 23, 2017
Flag as inappropriate1st class service from tredz will be getting all my cycling equipment from there from now on the staff are a credit to them very helpful
Oct 20, 2017
Flag as inappropriateCouldn't be happier with the bike and the service from everyone involved.
Oct 9, 2017
Flag as inappropriateCheap price, but you lose the personal touch of a local bike shop for the little niggles. You pays your money, and takes your choice.
Sep 27, 2017
Flag as inappropriateI am very much not happy with the product and was speaking with TREDZ to return the product and replace with alternative product. No luck.
Sep 25, 2017
Flag as inappropriateExcellent service, love the bike just slightly disappointed it came with some damage.
Sep 25, 2017
Flag as inappropriateOutstanding Service, Good Communication and Quick Delivery. Couldn't Recommend More Highly.
Sep 25, 2017
Flag as inappropriateExpected delivery on a Friday so I could be home(was assured that was achievable). But bike arrived a day early, thankfully neighbour was in
Sep 22, 2017
Flag as inappropriateDead easy, great communication and flexibility with change of delivery date, great packaging - very happy, thanks!
Sep 21, 2017
Flag as inappropriateTredz themselves have been excellent. Unfortunately the delivery company let them down in terms of their service.
Sep 21, 2017
Flag as inappropriateFantastic service, would recommend.
Sep 21, 2017
Flag as inappropriateTredz are a fantastic shop for buying bikes and equipment. Excellent service and delivery, recommended 100% to everyone.
Sep 21, 2017
Flag as inappropriateTredz were very good and easy to deal with. Shipping with TNT who have an antiquated 8am-6pm Mon/Fri delivery window the only weakness.
Sep 21, 2017
Flag as inappropriateVery impressed with cyclescheme.
Sep 19, 2017
Flag as inappropriateI read that Tredz would contact me to arrange delivery. The first I heard was contact from the courier of an inconvenient delivery slot.
Aug 25, 2017
Flag as inappropriateTredz were just brilliant from ordering my bike to fast delivery. They kept me well informed and I highly recommend them
Aug 24, 2017
Flag as inappropriateovercharged from quote. Lights, spanner and toolkit missing from order. Poor
Aug 24, 2017
Flag as inappropriateEasiest experience and great bike. Came very well packaged and was up and running within minutes! Highly recommend this retailer.
Aug 24, 2017
Flag as inappropriategreat service
Aug 18, 2017
Flag as inappropriateBike arrived damaged, was advised as soon as it was discovered and a replacement was ordered, added 2 days to my order, very happy
Aug 8, 2017
Flag as inappropriatehad major problems with the delivery not arriving when promised, then arriving badly damaged, the staff at tredz were always really helpful
Aug 3, 2017
Flag as inappropriatebrilliant service, my only regret is an issue caused by myself, I wish I would have gone into shop to have the bike correctly sized
Aug 1, 2017
Flag as inappropriateAce service. Helpful emails and phone calls. Bike was set up well set up and a few months in still no issues. Brilliant.
Jul 27, 2017
Flag as inappropriateMy first bike I first ordered was not in stock TREDZ Contacted me with an alternative 150 dearer for same price such a great bike too thanks
Jul 27, 2017
Flag as inappropriateGreat comms by the customer service team and I'm really happy that they provided some handy tools for setting my bike up.
Jul 27, 2017
Flag as inappropriateI can only praise their communication and helpfulness throughout the buying process. I will definitely be using them again
Jul 27, 2017
Flag as inappropriateThe instructions following quote from Tredz in terms of how to use the cyclescheme as payment were incorrect.
Jul 25, 2017
Flag as inappropriateWas repeatedly delayed. Finally rang up over a month after placing the order to be told that the bike had been discontinued.
Jul 24, 2017
Flag as inappropriateawesome just had to tighten the bars , very good service , would use again outside of cyclescheme as well
Jul 20, 2017
Flag as inappropriateDelivery took longer than expected but I was advised in a later email about the delay. All in all a good store, happy with their service.
Jul 2, 2017
Flag as inappropriateawesome to deal with delivery was excellent really impressed with Tredz felt like Christmas!!! Thanks Tredz Will be using again Thanks
Jun 27, 2017
Flag as inappropriateUnfortunately had to wait a while for bike delivery, over a month.
Jun 25, 2017
Flag as inappropriateTredz were very helpful indeed - slight problem with the bike and they sent new tyres straight away. Very friendly and would recommend them.
Jun 24, 2017
Flag as inappropriateCyclescheme was brilliant. Only issue was the provider saying that they had stuff in stock to be informed last minute that it wasn't.
Jun 23, 2017
Flag as inappropriateDreadful company to use with Cyclescheme. If I could have got all of what I wanted from another online retailer I would have.
Jun 1, 2017
Flag as inappropriateStunning service - would use the retailer again without question, and would heartily recommend.
May 25, 2017
Flag as inappropriateDelivery Company let the whole thing down in the end. Didnt deliver when they said they would. Dayoff work wasted. 5 stars for the rest
May 24, 2017
Flag as inappropriateA time slot from the courier would have been better that waiting in for 10 hours
May 19, 2017
Flag as inappropriateLoved how easy it was and thought the communications from them was great, will be recommending both this scheme and the retailer
May 19, 2017
Flag as inappropriatelesson learned,just because they advertise items cheaper than many other companies,poor service and 2 weeks for delivery does not compensate
May 18, 2017
Flag as inappropriateAbsolutely brilliant - this is my third CTW scheme and it was the easiest by far- online quote, online payment and fast delivery! Loved it!
May 11, 2017
Flag as inappropriateThe whole experience was simple and fast, the team kept me informed via email and phone and the kit was delivered within 3 working days.
May 9, 2017
Flag as inappropriateVery helpful sales staff. They even recommended a cheaper bike with a better spec. All technical queries answered immediately.
May 4, 2017
Flag as inappropriateCouldn't be happier with the bike and the service provided by Tredz.
May 3, 2017
Flag as inappropriateGreat service from Tredz, bike came with tools to adjust the bike when needed and a multi tool which I always carry. Free haribo was nice!
May 3, 2017
Flag as inappropriateTredz dealt with my order from start to finish with great efficiency, cannot fault the excell customer service. It really was 1st class
May 2, 2017
Flag as inappropriategreat price and very quick delivery especially over the Easter weekend :)
Apr 23, 2017
Flag as inappropriateCannot fault at all. Brilliant service.
Apr 20, 2017
Flag as inappropriatetredz were honestly and truly amazing! really happy i purchased with them, they offered great advise, were patient re delivery and more!
Apr 18, 2017
Flag as inappropriateSuperb! Recommend them to anyone!!
Apr 5, 2017
Flag as inappropriateTredz were incredibly helpful with arranging delivery and also let me know the status of my order as it was in progress.
Apr 4, 2017
Flag as inappropriateTNT were absolute rubbish when it came to delivering my bike but the customer service to get it resolved was amazing.
Mar 23, 2017
Flag as inappropriateOverall very happy, but from the original order the bike, the helmet and the reflectors all went out of stock - which was a shame.
Mar 23, 2017
Flag as inappropriateTredz were fantastic with every aspect of my order. They were super efficient and when I needed to rearrange delivery it was done easily.
Mar 14, 2017
Flag as inappropriateVery good experience - very easy to use and I got phone call confirming order and delivery date, highly recommended!
Mar 6, 2017
Flag as inappropriateEasy and fast .
Mar 6, 2017
Flag as inappropriateFantastic service and great choice of bikes.
Mar 4, 2017
Flag as inappropriateGreat customer service answered everything I had questions for. Quick delivery excellent product
Feb 21, 2017
Flag as inappropriate