Contact Cyclescheme

If you've got a question about participation in the scheme as an employer or employee, try reading our Frequently Asked Questions. If you're an employer, you can also get more information about the scheme by downloading the employer brochure, which gives an overview of the scheme.

If you've got a question that isn't covered on our website, please email us as follows:

General enquiries
Retailer enquiries

Cyclescheme Ltd, PO Box 3809, Bath BA1 1WX
Telephone: 0344 879 5101  

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Please be advised that we have introduced a new national number 0344 8795101. Calls to this number are like calls to national landline numbers, therefore if your phone tariff offers inclusive calls to landlines you won't be charged. If your phone tariff doesn't include an allowance, please consult your provider's price guide for more information about charges to 0344 numbers.'

Calls to the old number 0844 8795101, which will be deactivated in a few months, will cost 7p per minute service charge plus an access charge set by your telephone provider. As such, total call charges from mobile phone and landline providers may vary. All calls may be monitored or recorded for quality and training purposes.